E-Commerce Manager
2 days ago
Position: E-commerce Manager
Brand: Aquench (Electrolyte & Hydration Solutions)
Company: Protectol Healthcare Pvt. Ltd.
Location: Kochi, India
Reports to: Brand Manager
About the Company
Protectol Healthcare Pvt. Ltd. is a growing FMCG & healthcare company committed to delivering innovative wellness and hydration solutions. Our flagship brand, Aquench, is a scientifically formulated electrolyte drink designed to support hydration, energy, and performance.
We are now seeking a dynamic and results-driven E-commerce Manager to spearhead Aquench's digital growth across multiple platforms.
Role Overview
The E-commerce Manager will be responsible for managing and scaling Aquench's online sales channels, including D2C platforms, leading e-commerce marketplaces (Amazon, Flipkart, Blinkit, Zepto, etc.), and strategic online partnerships. This role demands strong analytical skills, growth mindset, and hands-on execution capability.
Key Responsibilities
1. Strategy & Planning
- Develop and execute Aquench's e-commerce growth strategy aligned with brand and business objectives.
- Identify new digital channels and partnerships for expansion.
2. Marketplace Management
- Manage product listings, content optimization, pricing, and inventory on marketplaces (Amazon, Flipkart, Blinkit, Zepto, etc.).
- Handle vendor/seller central portals, ensuring compliance with marketplace policies.
- Negotiate with platform teams for visibility, offers, and marketing placements.
3. D2C Growth
- Build and manage Aquench's direct-to-consumer (D2C) store.
- Oversee customer journey optimization (UI/UX, cart conversions, checkout, and retention).
- Implement subscription models, bundling, and loyalty programs.
4. Sales & Performance Marketing
- Plan and execute campaigns for sales growth, visibility, and conversions.
- Work with digital marketing team on performance ads (Google, Meta, Amazon Ads).
- Track ROAS, CAC, and CLTV to ensure profitability.
5. Operations & Supply Chain
- Coordinate with warehousing, logistics, and distributors for smooth fulfillment.
- Manage demand forecasting, returns, and SLA adherence.
6. Data & Reporting
- Analyze sales data, consumer trends, and competitor activity.
- Prepare weekly/monthly performance reports with actionable insights.
Qualifications & Skills
- 3–4 years of experience in E-commerce management (FMCG/Healthcare preferred).
- Proven track record of scaling D2C or marketplace sales.
- Strong knowledge of Amazon Seller Central, Flipkart Seller Hub, Blinkit/Zepto ops.Understanding of SEO, performance marketing, and analytics tools.
- Excellent negotiation, problem-solving, and communication skills.
- Strong analytical mindset with proficiency in Excel/Google Sheets.
What We Offer
- Opportunity to build and scale a fast-growing hydration brand.
- A performance-driven, collaborative work culture.
- Competitive compensation with growth-linked incentives.
- Provident Fund (PF).
- Comprehensive Medical Insurance.
- Cellphone reimbursement.
Job Types: Full-time, Permanent
Pay: ₹35, ₹50,000.00 per month
Benefits:
- Health insurance
- Internet reimbursement
- Paid sick time
- Provident Fund
Ability to commute/relocate:
- Edapally, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Are you willing to join immediately?
Experience:
- E-Commerce: 2 years (Required)
Work Location: In person
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