E-commerce manager

4 weeks ago

Kochi, India I Know A Guy Full time

Position: E-commerce ManagerBrand: Aquench (Electrolyte & Hydration Solutions)Company: Protectol Healthcare Pvt. Ltd.Location: Kochi, IndiaReports to: Brand ManagerAbout the CompanyProtectol Healthcare Pvt. Ltd. is a growing FMCG & healthcare company committed to delivering innovative wellness and hydration solutions. Our flagship brand, Aquench , is a scientifically formulated electrolyte drink designed to support hydration, energy, and performance.We are now seeking a dynamic and results-driven E-commerce Manager to spearhead Aquench’s digital growth across multiple platforms.Role OverviewThe E-commerce Manager will be responsible for managing and scaling Aquench’s online sales channels, including D2 C platforms, leading e-commerce marketplaces (Amazon, Flipkart, Blinkit, Zepto, etc.), and strategic online partnerships. This role demands strong analytical skills, growth mindset, and hands-on execution capability.Key Responsibilities1. Strategy & PlanningDevelop and execute Aquench’s e-commerce growth strategy aligned with brand and business objectives.Identify new digital channels and partnerships for expansion.2. Marketplace ManagementManage product listings, content optimization, pricing, and inventory on marketplaces (Amazon, Flipkart, Blinkit, Zepto, etc.).Handle vendor/seller central portals, ensuring compliance with marketplace policies.Negotiate with platform teams for visibility, offers, and marketing placements.3. D2 C GrowthBuild and manage Aquench’s direct-to-consumer (D2 C) store.Oversee customer journey optimization (UI/UX, cart conversions, checkout, and retention).Implement subscription models, bundling, and loyalty programs.4. Sales & Performance MarketingPlan and execute campaigns for sales growth, visibility, and conversions.Work with digital marketing team on performance ads (Google, Meta, Amazon Ads).Track ROAS, CAC, and CLTV to ensure profitability.5. Operations & Supply ChainCoordinate with warehousing, logistics, and distributors for smooth fulfillment.Manage demand forecasting, returns, and SLA adherence.6. Data & ReportingAnalyze sales data, consumer trends, and competitor activity.Prepare weekly/monthly performance reports with actionable insights.Qualifications & Skills3–4 years of experience in E-commerce management (FMCG/Healthcare preferred).Proven track record of scaling D2 C or marketplace sales.Strong knowledge of Amazon Seller Central, Flipkart Seller Hub, Blinkit/Zepto ops.Understanding of SEO, performance marketing, and analytics tools.Excellent negotiation, problem-solving, and communication skills.Strong analytical mindset with proficiency in Excel/Google Sheets.What We OfferOpportunity to build and scale a fast-growing hydration brand.A performance-driven, collaborative work culture.Competitive compensation with growth-linked incentives.Provident Fund (PF).Comprehensive Medical Insurance.Cellphone reimbursement.

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