Microsoft Teams Deployment Lead/Architect

3 weeks ago

Bangalore, India CDW Full time

CDW’s vision is to be the best national provider of Integrated Technology Solutions. We’ll achieve this reputation by continuing to delight our customers and being the employer of choice for Integrated Technology Solutions. Consulting Engineers at CDW are smart, hard-working Engineers who enjoy teaming with the best and brightest Engineers on evident, technically challenging projects and offerings. We’re looking for high-caliber, well-rounded professionals who are passionate about emerging technology, projects, and consulting.

Key Areas of Responsibility

  • Perform client consultation: planning, design, and implementation of Microsoft infrastructure, related hardware, and cloud services
  • Develop and implement the technical architecture and physical design of the network: analyze existing voice and data networks and recommend solutions
  • Troubleshoot, maintain, upgrade, and provide solutions to complex hardware/software, and cloud service issues
  • Assist in the management of projects using CDW's project management methodology
  • Ensure a stable performance environment for enterprise computer applications
  • Create and execute test plans to meet project requirements for assigned components
  • Provide high-quality content deliverables using the appropriate document templates
  • Ensure the solution is implemented as designed to the customer’s satisfaction and approval
  • Manage time and expense to meet or exceed expectations defined in the Statement of Work
  • Participate in IT projects intended to continually improve/upgrade converged network solutions
  • Identify and communicate potential opportunities for cross-selling to the sales team
  • Continuing education and certification is required
  • Able to operate as an effective individual contributor and as a team member
  • Work with services managers, sales executives, project managers, and customers to manage expectations
  • Participates in the pre-sales process
  • Creates and leads design workshops that solve for business solutions
  • Educate and train internal and external customers on solutions and services
  • Creates and maintains collaboration practice intellectual property

Qualifications

Minimum Qualifications

  • Bachelor’s degree in business, computer science, a related technical degree or equivalent
  • Seven years’ experience delivering complex technical solutions including planning, development, implementation, and support for MS Teams

Microsoft Teams Deployment Lead/Architect

  • PowerShell for SharePoint Online (CSOM), Exchange Online, Groups, Microsoft Teams, Azure AD, programming with the Microsoft Graph and Microsoft Flow
  • Planning, documenting, and architecting the SDLC for Microsoft Teams in a 34,000-user environment
  • Stakeholder meetings regarding legal guidelines, retention, information security, governance, communications, Microsof,t, and other departments
  • Creation of adoption plans, business requirements, technical requirements, governance documentation, roadmaps, training materials, support documentation, business process and technical diagrams, user stories, and use cases
  • Gap analysis for training, pilots, governance, and deployment of Microsoft Teams
  • Training of internal staff, other consultants, support staff, and end users of both end user and administration aspects of Teams

Preferred Qualifications

  • Demonstratable consulting experience
  • Microsoft 365 Certified: Teams Administrator Associate (MS-700)
  • Microsoft 365 Certified: Enterprise Administrator Expert (MS-100 & MS-101)
  • Microsoft 365 Certified: Messaging Administrator Associate (MS-203)
  • Experience with Azure, MFA, and IOT
  • Experience with Phone Systems and Direct Routing
  • Experience with Teams devices (Phones, MTR, Surface Hubs, 3rd party add-ons)
  • Ability to participate in mergers, acquisitions, and divestitures
  • Demonstrated knowledge of adoption and advisory best practices
  • Plan and direct implementation of O365 Networking Best Practices

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