Cloud Operations Lead

3 weeks ago


bangalore, India Trianz Full time

Job Description: We are seeking an experienced Cloud Operations Leader with a proven track record in IT systems management, cloud operations, and production support. This role requires a hands-on professional with at least 12 years of overall IT experience, 6+ years in cloud environments, and a minimum of 3 years in production operations. The successful candidate will manage a dynamic team, ensure the availability and reliability of cloud services, and drive operational excellence across production environments.Key Responsibilities: Leadership & Team Management: Lead and mentor a team of cloud operations and production support engineers.Oversee daily cloud operations and ensure smooth functioning of cloud infrastructure.Develop and execute strategies to optimize performance, enhance security, and maintain cost efficiency.Cloud Operations: Manage and monitor cloud environments (AWS) for performance, availability, and security.Ensure proper cloud infrastructure management (containers, microservices, Kubernetes, etc.).Ensure compliance with cloud security policies and industry regulations.Production Operations & Support: Oversee incident management, root cause analysis, and service restoration in production environments.Ensure timely resolution of critical production issues while minimizing downtime.Implement and maintain monitoring, alerting, and reporting tools for production systems. Required Qualifications: Experience: 12+ years of IT experience, with at least 6 years in cloud operations (AWS).Minimum of 3 years experience in production operations and support of globally distributed Cloud Infrastructure.Proven experience leading and managing technical teams in a production environment.Experience working in a SRE unit to improve reliability of production systems.Must have experience with maintaining Regulatory and compliance standards.Technical Skills: Expertise in cloud platforms (AWS) and containerization technologies (Docker).In-depth hands-on experience with core AWS services - VPC, IAM, EC2, S3, RDS, ECS, EKS, etc.In-depth knowledge of production support and incident management processes.Strong understanding of DevOps practices, CI/CD pipelines, and infrastructure as code (CloudFormation, Terraform).Familiarity with monitoring tools (CloudWatch, Prometheus, etc) and log management (ELK, Grafana). Preferred Qualifications: Certifications: AWS Certified Solutions Architect, AWS Certified DevOps Engineer, or similar.Experience working in regulated industries or with high-availability systems.Experience with multi-cloud environments and hybrid cloud strategies.


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