Cloud Operations Lead
2 months ago
Job Description:
We are seeking an experienced Cloud Operations Leader with a proven track record in IT systems management, cloud operations, and production support. This role requires a hands-on professional with at least 12 years of overall IT experience, 6+ years in cloud environments, and a minimum of 3 years in production operations. The successful candidate will manage a dynamic team, ensure the availability and reliability of cloud services, and drive operational excellence across production environments.
Key Responsibilities:
- Leadership & Team Management:
- Lead and mentor a team of cloud operations and production support engineers.
- Oversee daily cloud operations and ensure smooth functioning of cloud infrastructure.
- Develop and execute strategies to optimize performance, enhance security, and maintain cost efficiency.
- Cloud Operations:
- Manage and monitor cloud environments (AWS) for performance, availability, and security.
- Ensure proper cloud infrastructure management (containers, microservices, Kubernetes, etc.).
- Ensure compliance with cloud security policies and industry regulations.
- Production Operations & Support:
- Oversee incident management, root cause analysis, and service restoration in production environments.
- Ensure timely resolution of critical production issues while minimizing downtime.
- Implement and maintain monitoring, alerting, and reporting tools for production systems.
Required Qualifications:
- Experience:
- 12+ years of IT experience, with at least 6 years in cloud operations (AWS).
- Minimum of 3 years experience in production operations and support of globally distributed Cloud Infrastructure.
- Proven experience leading and managing technical teams in a production environment.
- Experience working in a SRE unit to improve reliability of production systems.
- Must have experience with maintaining Regulatory and compliance standards.
- Technical Skills:
- Expertise in cloud platforms (AWS) and containerization technologies (Docker).
- In-depth hands-on experience with core AWS services - VPC, IAM, EC2, S3, RDS, ECS, EKS, etc.
- In-depth knowledge of production support and incident management processes.
- Strong understanding of DevOps practices, CI/CD pipelines, and infrastructure as code (CloudFormation, Terraform).
- Familiarity with monitoring tools (CloudWatch, Prometheus, etc) and log management (ELK, Grafana).
Preferred Qualifications:
- Certifications: AWS Certified Solutions Architect, AWS Certified DevOps Engineer, or similar.
- Experience working in regulated industries or with high-availability systems.
- Experience with multi-cloud environments and hybrid cloud strategies.
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