Cloud Operations Lead

2 months ago


Bangalore Urban, India Trianz Full time

Job Description:


We are seeking an experienced Cloud Operations Leader with a proven track record in IT systems management, cloud operations, and production support. This role requires a hands-on professional with at least 12 years of overall IT experience, 6+ years in cloud environments, and a minimum of 3 years in production operations. The successful candidate will manage a dynamic team, ensure the availability and reliability of cloud services, and drive operational excellence across production environments.


Key Responsibilities:


  • Leadership & Team Management:
  • Lead and mentor a team of cloud operations and production support engineers.
  • Oversee daily cloud operations and ensure smooth functioning of cloud infrastructure.
  • Develop and execute strategies to optimize performance, enhance security, and maintain cost efficiency.


  • Cloud Operations:
  • Manage and monitor cloud environments (AWS) for performance, availability, and security.
  • Ensure proper cloud infrastructure management (containers, microservices, Kubernetes, etc.).
  • Ensure compliance with cloud security policies and industry regulations.


  • Production Operations & Support:
  • Oversee incident management, root cause analysis, and service restoration in production environments.
  • Ensure timely resolution of critical production issues while minimizing downtime.
  • Implement and maintain monitoring, alerting, and reporting tools for production systems.


Required Qualifications:


  • Experience:
  • 12+ years of IT experience, with at least 6 years in cloud operations (AWS).
  • Minimum of 3 years experience in production operations and support of globally distributed Cloud Infrastructure.
  • Proven experience leading and managing technical teams in a production environment.
  • Experience working in a SRE unit to improve reliability of production systems.
  • Must have experience with maintaining Regulatory and compliance standards.


  • Technical Skills:
  • Expertise in cloud platforms (AWS) and containerization technologies (Docker).
  • In-depth hands-on experience with core AWS services - VPC, IAM, EC2, S3, RDS, ECS, EKS, etc.
  • In-depth knowledge of production support and incident management processes.
  • Strong understanding of DevOps practices, CI/CD pipelines, and infrastructure as code (CloudFormation, Terraform).
  • Familiarity with monitoring tools (CloudWatch, Prometheus, etc) and log management (ELK, Grafana).


Preferred Qualifications:

  • Certifications: AWS Certified Solutions Architect, AWS Certified DevOps Engineer, or similar.
  • Experience working in regulated industries or with high-availability systems.
  • Experience with multi-cloud environments and hybrid cloud strategies.


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