E-comas - global amazon & marketplace full service agency | e-commerce executive (fluent in arabic &

1 week ago

Bengaluru, India E-Comas - Global Amazon & Marketplace Full Service Agency Full time
We are looking for a highly motivated and detail-oriented individual to join our team as an  e-commerce Executive. The candidate ideally should have basic experience with Amazon Seller Central & Vendor Central platforms and must be fluent in both Arabic and English. They will play a key role in supporting Account managers with Amazon sellers and vendors, resolving issues, assist with optimising listings and ensuring smooth operations on the Amazon platform.
Mandatory Requirements:
Fluency in Arabic & English: Strong written and verbal communication skills in both Arabic and English are mandatory.
Basic Amazon Experience: Familiarity with Amazon Seller Central and Vendor Central platforms
Communication Skills: Ability to interact with sellers, vendors, and internal teams effectively, ensuring clear and professional communication in both languages.
Fundamental knowledge on (preferred):
Account Management:  Support Amazon sellers and vendors using Amazon Seller Central and Vendor Central platforms. Assist with account setup, maintenance, and troubleshooting.
Product Listings & Optimization:  Assist in creation, optimization and manage product listings, ensuring they comply with Amazon's policies and guidelines.
Order Management:  Assist in processing orders, tracking shipments, and resolving any fulfillment or order-related issues.
Customer Support:  Assist with seller/vendor inquiries in both Arabic and English, providing timely and effective solutions to product and order-related issues.
Performance Monitoring:  Assist with monitoring account health metrics (such as performance score, account health, etc.) and ensure compliance with Amazon’s policies and best practices.
Problem Resolution:  Assist in identifying and resolve issues related to Amazon seller/vendor accounts, including payment problems, listing suppression and other operational issues.
Preferred Qualifications:
Experience in e-commerce, particularly on Amazon Seller or Vendor platforms.
Knowledge of Amazon’s policies and best practices.
Understanding of digital marketing, SEO, and product listing optimization.
Why Join Us:
Opportunity to work in a dynamic and fast-growing e-commerce environment.
Be part of a diverse and collaborative team.
Professional growth and learning opportunities.

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