Head of US Sales Operations

6 days ago


Delhi, India Lotus Interworks Full time

Head of US Sales OperationsLocation: Delhi (US Hours, Night Shift)We’re building a world-class US sales engine — and we need a proven leader to scale and run it. This is not just about managing agents; it’s about designing the playbook, deploying the right tech stack, and leading 200+ people to deliver measurable ROI for our US clients.What You’ll DoBuild and scale a 200+ seat US sales operation from the ground up.Lead managers, trainers, QA, and WFM to deliver consistent performance.Own the end-to-end sales funnel: lead response, qualification, appointments, onboarding, retention .Deploy the best global tool stack — Salesforce/HubSpot, Five9/Genesys/NICE, ServiceTitan/Workiz, Zendesk/Freshdesk.Implement world-class training (V&A, compliance, sales coaching) and AI-driven performance systems.Partner with US leadership teams, present in MBRs/QBRs, and deliver hard ROI outcomes .What We’re Looking For12–18 years of leadership in US-facing sales operations.Proven ability to scale 200+ seat operations with consistent ROI.Hands-on expertise with CRM, dialers, QA, and global compliance.Exceptional communication, cultural fluency, and data-driven decision making.A leader who inspires people and creates systems that scale.Why Join UsBuild something iconic, not routine.Competitive pay + performance incentives.



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