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NetApp Storage/Dell EMC field Support Engineer

2 weeks ago

India Tata Elxsi Full time
Tata Elxsi is truly your Home to a billion possibilities. At Tata Elxsi YOU MATTER

We are seeking a skilled and motivated NetApp Storage/Dell EMC Field Support Engineer to join our team.

Mode : Permanent

Experience : 5 to 10 years

Responsible for providing technical support and expertise in managing, maintaining, and troubleshooting NetApp/Dell EMC storage systems.

~ Technical Support: Provide L1 and L2 support for NetApp storage systems, diagnosing and resolving technical issues in a timely manner. Installing, configuring, and troubleshooting NetApp storage systems, including Data ONTAP and firmware upgrades. Oversee the support of NetApp storage solutions, ensuring they are optimized, secure, and aligned with business requirements.

~ Performance Monitoring: Monitor storage system performance, manage capacity planning, and perform performance tuning to ensure maximum uptime and reliability.

~ Allocating storage resources, managing capacity planning, and ensuring efficient storage utilization.

~ Implement and manage data protection strategies, ensuring the availability and integrity of backups and disaster recovery processes.

~ Maintain detailed documentation of storage configurations, processes, procedures, and troubleshooting guides.

~ Collaboration: Collaborate with other IT teams to ensure smooth integration and operation of storage infrastructure with other enterprise systems.

~24x7 Ready to visit customer place for deployment and SOW Deliverables.