CSM Manager

1 day ago


Mumbai, India Vymo Full time

About Vymo Vymo transforms how financial institutions manage their distribution networks and collections operations.Our AI-powered DMS and CMS platform serves 350,000+ users across 70+ global financial enterprises, enabling banks and insurers to optimize performance across their distribution channels, and empowering banks to drive operational excellence in collections. Vymo partners with financial institutions through a comprehensive solution that combines deep with enterprise-grade scalability and AI-powered intelligence, delivers measurable business Trusted by leading global financial institutions including Berkshire Hathaway, AIA, AXA, SBI Recognized by Celent in their 2024 Distribution Management Solutions report, with an Microsoft 'AI for All' award winner for innovation in artificial intelligence Lead and Activity Management: We provided a mobile-first lead and activity management tool that enabled large enterprises with distributed field sales teams to digitize their sales performance dashboards etc that enabled large financial institutions to improve their business Distribution Management Platform: We are currently in this phase. activities,financial institutions are looking to consolidate their tech stack. advisor life cycle - recruitment, onboarding, training, selling, engagement and performance management. Experience: 4–6 years Qualification: MBA (Tier 1/2 preferred) Management Consulting (mandatory) Role Type: Full-time, Customer Success / Strategic Accounts We are looking for a Customer Success Manager with a strong consulting toolkit and hands-on experience in digital transformation, analytics, product strategy, and program delivery . In this role, you will partner with enterprise customers to drive business outcomes through our CRM + AI-enabled platforms. Own senior stakeholder relationships (CXOs/Product/Ops) and drive strategic


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