Desktop Support Admin

19 hours ago


Kolkata, India Tata Consultancy Services Full time

Greetings from TCS Job Title : End User Computing Desktop Support AdminJob Location : KolkataExperience required : 4-8 yearsJob Description:Must-Have- • 3-4 Year Experience as an EUC administrator- Install, troubleshoot and repair desktop/laptop issues (both hardware/software)- Install Standard SOE Image on Desktops and Laptops.- Install, configure and troubleshoot standard applications (MS Office, Adobe, etc.)- Basic troubleshooting of Conference devices/Projectors/Meeting room facilitation.- Provide technical assistance and training to end users on computer operating systems and Standard applications.- Instruct and assist end users in the use of computer equipment, software and accessories.- Document all support activity within the IT Incident and Change Management tracking tool.- Ensure standard operating procedures and known error logs are kept up to date.- Support and monitoring of critical systems and services.- Patching and build of desktop, Laptops and mobile devices.- Systems backup monitoring and reporting- Participate in monthly Inventory Audits- Follow Asset Management policies and ensure CMDB records are updated accurately and consistently- Completing ad-hoc tasks set by the EUC Team Lead/Operations Manager- Flexibility to work out of hours to meet business requirements- To work 9 hour shift and/or as per business requirements



  • Kolkata, India Tata Consultancy Services Full time

    Greetings from TCS !!! Job Title : End User Computing Desktop Support Admin Job Location : Kolkata Experience required : 4-8 years Job Description: Must-Have - • 3-4 Year Experience as an EUC administrator - Install, troubleshoot and repair desktop/laptop issues (both hardware/software) - Install Standard SOE Image on Desktops and Laptops. - Install,...

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