UK Pension Administrator

3 days ago

Pune, Maharashtra, India Grewal Consulting Services Full time

Role: UK Pension Administrator (Customer Service – Email Support)Location: Pune, IN.We are looking for professionals with UK Pensions experience to join our customer service team. This role is focused entirely on handling pension-related queries via email, ensuring accuracy, compliance, and excellent service delivery.Key Responsibilities:Manage and respond to customer queries related to UK Pension schemes through email onlyProvide clear and accurate information on Defined Benefit (DB) and Defined Contribution (DC) plansInvestigate pension-related issues and resolve them in a timely and professional mannerEnsure compliance with pension regulations and internal quality standardsMaintain accurate records of all email interactions and resolutionsCollaborate with internal teams to resolve complex queries where requiredRequirements:Minimum 2+ years of experience in UK Pensions (mandatory)Strong understanding of Defined Benefit (DB) and Defined Contribution (DC) schemesExcellent written communication skills with a customer-first approachAbility to interpret pension policies and explain them clearly to customersStrong attention to detail and accuracy in documentationProficiency in MS Office and pension administration systems preferredWhat We Offer:Competitive salary and benefits packageCareer growth and learning opportunities in the UK Pensions domainSupportive, collaborative, and process-driven work environmentIf you have the expertise in UK Pensions and excellent written communication skills, we'd love to connect with you.Apply Now

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