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Product Management Executive
2 weeks ago
Define and manage the Workforce portfolio offerings, including Platform Modernization, Evergreen IT Services, Agentless Service Desk, Agentic SmartOps, and Intelligent Analytics.
Develop business cases, value realization models, and marketing assets to drive demand.
Participate in workforce-focused discovery workshops, readiness assessments, and transformation roadmaps for clients.
Engage directly with enterprise customers to advise on workforce transformation strategies.
Drive client adoption of evergreen IT, agentic operations, and self-healing intelligent platforms.
Guide customers on how to migrate from legacy support models to AI-driven, proactive, and predictive workforce solutions.
Create and maintain delivery playbooks, templates, and reusable assets to support consistent high-quality implementations.
Act as a thought leader on AI-driven workplace services, intelligent service operations, and workforce optimization best practices.
10+ years of experience in product management, product management, digital workplace transformation, or IT service strategy.
~ Ability to align technology capabilities to business value and workforce experience outcomes.
Experience enabling go-to-market efforts and creating growth opportunities through portfolio innovation.
Familiarity with platforms such as ServiceNow, AWS, Azure, or similar ITSM/Cloud platforms.
Bachelor's degree in Technology, Business, or related field; MBA or equivalent a plus.
Certifications in ITIL, ServiceNow, AWS, Azure, or AIOps frameworks preferred.
As a Product Manager, you will:
Lead the modernization of IT platforms and support models toward autonomous operations. Collaborate with visionary leaders across AI, digital workplace, and cloud innovation.
Help clients unlock efficiency, resiliency, and agility through next-generation workforce solutions.
Play a key role in building a world-class Modern Workplace practice.
If you are passionate about redefining workplace operations with AI, automation, and intelligence, this is your opportunity to drive real-world change.
