Help Desk Administrator

1 week ago

Bengaluru, India Check Point Software Full time

Title - Helpdesk AdministratorJob DescriptionCheck Point is seeking a self-motivated, adaptable, and quick-learning Application Help Desk Administrator to provide internal front-facing support for the company employees and related IT services.You will be responsible for coordinating and communicating with employees worldwide to ensure expedient resolutions to technical issues and requests.Major Responsibilities- Provide technical support to users of Microsoft Windows-based systems, including desktop computers, laptops,- and servers.- Install, configure, and troubleshoot Microsoft Windows operating systems, software applications,- and hardware devices.- Troubleshoot Active Directory and Exchange Server environments.- Troubleshoot printer and scanner issues.- Provide end-user training on Microsoft Windows products and services.- Work with other IT team members to ensure the smooth operation of the company's IT infrastructure.- Support Salesforce support- Communicating with employees via phone, email, and text (English).- Introducing policies, procedures, and technologies to proactively respond to trouble areas in service delivery.- Additional responsibilities based on business requirements.Desired Background- 2-3 years of experience in Microsoft Windows system administration.- Experience with Active Directory, Exchange Server, and other Microsoft products and services.- Strong troubleshooting skills.- Work timings - US time zone (night shift)- Excellent written and verbal communication skills.- Ability to work independently and as part of a team.- Ability to learn new technologies quickly.- Familiarity with cloud computing technologies is a plus.- Mac OS, Linux knowledge – Advantage

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    Bengaluru, India Check Point Software Full time

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    Bengaluru, India Check Point Software Full time

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    Bengaluru, India Check Point Software Full time

    Title - Helpdesk Administrator Job Description Check Point is seeking a self-motivated, adaptable, and quick-learning Application Help Desk Administrator to provide internal front-facing support for the company employees and related IT services. You will be responsible for coordinating and communicating with employees worldwide to ensure expedient...

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