Head of Commercial and Procurement

1 day ago

Bangalore, India [24]7.ai Full time

Procurement Manager (Non-IT Category – Facility Equipment’s Procurement) About (24)7.ai: (Using artificial intelligence and machine learning to understand consumer intent, (24)7’s technology helps companies create a personalized, predictive and effortless customer experience across all channels. The world’s largest and most recognizable brands are using intent-driven engagement from (24)7 to assist several hundred million visitors annually, through more than 1.5 billion conversations, most of which are automated. The result is an order of magnitude improvement in digital adoption, customer satisfaction, and revenue growth. WFO – 5 Days in a week B.A with graduation in any stream Minimum experience : As the Procurement Manager – Non-IT , you will lead sourcing and procurement for diverse non-IT categories such as fit-out projects, housekeeping, security, employee transportation, facility consumables, equipment AMCs, MRO, real estate, leasing, medical and asset insurance, HR, recruitment, events, marketing, imports, marcom, and media. The role focuses on strategic sourcing, supplier negotiations, risk mitigation, and process standardization to deliver cost efficiency and operational excellence. Overall 10-12 years’ experience in a Shared Service environment with minimum 5+ years in Procurement of Non-IT Products and Services. Must be from IT / ITES / BPO industry. Experience of managing Procure to pay processes & Procurement Operations . Hands-on experience in fit-out projects and facility equipment procurement . Experienced in strategic sourcing and managing diverse customer base Aware of taxes, contractual clauses and other terms of commercials Should be foresighted, highly agile & Quick Learner Should have ability to analyze empirical data and put together historical price and terms for a repeat buy Negotiate commercial terms, taxes, duties, and contractual clauses (indemnity, liability, insurance, guarantees). Work with stakeholders and legal teams for contract finalization and issue purchase orders. Handle Non-IT spend for India GEO from Bangalore office.

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