Social Media and Digital Client Servicing Manager

1 week ago

Mumbai, Maharashtra, India Thoughtcom Full time

ResponsibilitiesDevelop Social Media brand strategy for the clients designatedPresent the Social Media brand strategy to get client sign offDevelop content strategy - annually, quarterly and monthly - with the content team that aligns with the social media brand strategy and digital communications objectives of the clients.Build the content plan based on the content strategyGuide and work with the content and creative teams to deliver client briefs and monthly content strategyWork on new ideas of content development and presentation on social media channelsEnsure brand consistency by complying with client brand guidelines and internal hygiene standards of ThoughtcomReporting: Weekly, Monthly, Quarterly and Annually reporting and campaign reportsVendor management across digital marketing activities like paid media, website & app development and live amplificationBilling and follow-upsCollaborate with other verticals and brainstorm on proactive ideation to upsell, cross-sell other offerings of ThoughtcomQualificationsExcellent written and spoken English skillsProven work experience of at least 5 years in a client servicing role for social media marketing for large brands. Experience in automotive sector will be an added advantageVerifiable experience with MS Office toolsProcess-driven approach and time management skillsGraduate/Post Graduate degree in MarketingAbout ThoughtcomThoughtcom is a full-service communications agency. We partner with some of the largest B2B brands in India and with their international offices, to build brand, employee and product narration. From building new insights and igniting ideas that create the right impact we keep evolving ways to churn in great business action for our clients.

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