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Client Servicing and Social Media Executive

4 weeks ago


Mumbai, Maharashtra, India Mo Mantra Full time
Job Title: Client Servicing & Social Media Executive
Department: Creative
About the company:
Mo Mantra is a full-service creative and digital marketing agency based out of Andheri East focused on creative ideas.
Company Website - Responsibilities:
Serve as the primary point of contact for our clients, fostering strong relationships through regular communication and reporting.
Collaborate with clients to understand their brand identity,brief , values, and objectives, and translate them into comprehensive social media marketing strategies.
Develop and implement strategic brand campaigns across various social media platforms, including but not limited to Facebook, Instagram, Twitter, LinkedIn.
Oversee the execution of social media campaigns, ensuring they are delivered on time, within budget, and meet or exceed client expectations.
Monitor campaign performance and provide regular updates to clients, analyzing results and making data-driven recommendations for optimization.
Lead and coordinate with the content, design, and strategy teams , internal teams in the development of creative assets, content calendars, and social media posts that align with the client's brand voice and messaging to ensure timely delivery of projects
Stay up-to-date on industry trends, emerging technologies, and best practices in social media marketing and brand management, and incorporate new strategies and tactics into our client offerings.
Provide strategic guidance and recommendations to clients on how to effectively leverage social media to achieve their business objectives and drive brand growth.
Plan, coordinate, and manage photo/video shoots for brand campaigns (products, influencer, or lifestyle)
Ensure content is on-brand and high quality, keeping both creative vision and client feedback in mind
Conceptualize, shoot, and edit Instagram Reels and short-form videos
Write and collaborate in caption , copy and hashtag strategy
Monitor performance metrics and provide insights to improve content effectiveness
Skills:
Excellent communication skills & Interpersonal skills
Multitasking and working on fast-turnaround timelines
Strong understanding of social media platforms, algorithms
Hands-on experience with Reel editing tools (e.g., InShot, CapCut, Adobe Rush, or mobile editing apps)
Ability to shoot on smartphones or DSLRs (basic knowledge of framing, lighting preferred) and basic video editing
Creative mindset with a keen eye for aesthetics and storytelling
Proven track record in brand strategy, brand management, and executing successful brand campaigns across social media platforms.
Results-oriented mindset with a focus on delivering exceptional client service and driving business results.
Strong analytical skills and the ability to translate data into actionable insights and recommendations.
Experience managing multiple clients and projects simultaneously in a fast-paced environment.
Passion for digital marketing and staying ahead of industry trends.
Experience: Minimum 6 months to 1 year of work experience in design or advertising agency
Education : Any Graduation
Work Model : Work from Office (On site)
Working Days : Monday to Friday (& any 2 Saturdays off)
Working Hours : 10:30am to 7:30pm
Salary Range : As per the industry standards
Office Address :
110, First Floor, Shreepal Complex, Suren Road, Near Gurunanak Petrol Pump,Chakala, Andheri East,Mumbai - 400053.
Note - Those who are interested for the job role , kindly attach your updated resume & attach work portfolio as well on the mail id or Call on 8655172820 with the following details :
1.Current Location -
2.Current CTC -
3.Expected CTC -
4.How soon can you join -