Technical Engineer

6 days ago

Bangalore, India Delta Air Lines Full time

About Delta Tech Hub: Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Delta has fast emerged as a customer-oriented, innovation-led, technology-driven business. The Delta Technology Hub will contribute directly to these objectives. It will sustain our long-term aspirations of delivering niche, IP-intensive, high-value, and innovative solutions. It supports various teams and functions across Delta and is an integral part of our transformation agenda, working seamlessly with a global team to create memorable experiences for customers. We are seeking a Technical Product Engineer at the Senior level to join our dynamic product engineering team. This role is pivotal in bridging technical depth with strategic product thinking to deliver high-quality, scalable solutions in the airline domain. Tailor offers based on customer preferences, loyalty status, and travel history. Uses data analytics and AI to optimize revenue. Supports direct channels (airline website, mobile app) and indirect channels (travel agencies, GDS). Ensures consistent experience across all touchpoints. Uses customer data to personalize offers and communications. Enhances customer experience and increases conversion rates. Facilitates richer content and direct relationships with customers. Tracks customer behavior, sales performance, and market trends. Helps in refining strategies and improving ROI. Agile Product Ownership: Actively participate in all Agile ceremonies: planning, stand-ups, reviews, and retrospectives. Create, prioritize, sequence, and maintain the product backlog Lead backlog grooming and ensure stories are well-defined and ready for sprint cycles. Technical Backlog & Story Management: Prioritize and manage backlog focusing on infrastructure, architecture, and enablers. Ensure continuous grooming and planning readiness for upcoming sprints. Act as the bridge between product, engineering, QA, architecture, and business teams. Technical Oversight & Quality: Contribute to architectural design, API standards, integration frameworks, and non-functional requirements (security, performance, scalability). Champion innovation and engineering excellence within the team. Bachelor's or Master’s degree in Computer Science, Engineering, or a related technical field. ~3-6 years of experience in software product development, with at least 2 years in a technical product/engineering lead role. ~ Strong understanding of Agile development practices, CI/CD, and DevOps pipelines. ~ Proven experience in managing technical backlogs, writing user stories, API testing and stakeholder engagement. ~ Prior exposure to airline, travel, or transportation systems is a strong plus. ~ Technical proficiency across backend, frontend, APIs, cloud platforms (AWS/Azure), and monitoring tools. Inspire team ownership and high performance. Experience from airline or travel domain

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