Facilities and Operations Officer

2 days ago


India NNIIT Full time

Job Description – Operations Manager Company: Industry: EdTech / E-Learning Position: Full-Time About NNIIT NNIIT is a leading E-Learning platform dedicated to enhancing students’ academic learning through personalized, technology-driven solutions. We cater to students from 6th to 12th standard , with a specialized focus on  JEE Main, JEE Advanced, and NEET preparation . Our USP lies in delivering  personalized learning experiences that help students achieve their academic goals effectively. Role Overview We are seeking a dynamic and detail-oriented  Operations Manager to oversee day-to-day operations, ensure seamless academic delivery, streamline internal processes, and contribute to scaling NNIIT’s learning ecosystem. The ideal candidate will have strong leadership skills, operational expertise, and experience in the EdTech or education management domain. Manage and streamline daily operations across academic, content, sales, and support teams. Academic Coordination Ensure the timely execution of JEE/NEET learning programs with high-quality academic delivery. Collaborate with subject matter experts, teachers, and content creators. Student Experience & Support Oversee student onboarding, engagement, performance tracking, and feedback mechanisms. Support personalized learning initiatives and ensure students receive timely academic assistance. Lead and mentor the operations team to achieve performance goals. Coordinate with external vendors, tech teams, and academic partners when required. Data & Reporting Use data insights to optimize student performance tracking and operational efficiency. Compliance & Quality Assurance Ensure adherence to company policies, data security practices, and quality standards. Bachelor’s degree required; MBA or relevant postgraduate degree preferred. ~3–7 years of experience in operations management, preferably in EdTech or education industry. ~ Strong organizational and project-management skills. ~ Proficiency in MS Office, CRM tools, LMS platforms, or similar EdTech systems is a plus. Data-Driven Decision Making Collaborative and innovative work culture. Chance to contribute to personalized learning journeys for students nationwide. Competitive salary and growth opportunities. #


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