Director, IT Ops Services- Cloud, Infrastructure

3 days ago

Noida, India Coforge Full time

Role: Director, IT Ops Services- Cloud, Infrastructure & Cyber SecurityExperience: 12+ yearsLocation- Greater NoidaWe are seeking a dynamic and experienced Technology Support Group Leader to spearhead our Technology Support Group. The ideal candidate will bring hands-on expertise, strategic insight into business and technology across various industries, and a proactive mindset. This role demands a self-starter who thrives in fast-paced, evolving environments. A Seasoned Solution Architect, Innovation Leader, and Strategic thinker with a strong track record in driving transformation across cloud and infrastructure domains. Recognized Thought Leader in designing scalable solutions, fostering innovation, and shaping technology strategy.Key Responsibilities:- Technical Solution Support: Provide expert guidance and troubleshooting for complex technical issues across infrastructure domains.- Business Innovation Support: Partner with stakeholders to drive innovation through technology enablement.- Technical Assessment & Recommendations: Evaluate emerging technologies and recommend solutions aligned with business goals.- Problem Management: Lead root cause analysis and implement long-term solutions to recurring issues.- Crisis Management: Respond swiftly and effectively to critical incidents to minimize business impact.- Community Leadership: Build and lead virtual communities focused on specific technologies and best practices.- Capability Development: Foster continuous learning and skill development within the team.Skills & Experience:- 15+ years of industry experience, including 10+ years as a Solutions Architect specializing in Cloud, DC, Workplace, and Cybersecurity Infrastructure.- 5+ years in Problem Management and Crisis Management, ensuring business continuity and rapid incident resolution.- Cloud Computing: Deep understanding of public, private, and hybrid cloud environments.- Data Center (DC): Experience in designing and managing scalable DC architectures.- Workplace Technologies: Expertise in modern workplace tools and platforms.- Cybersecurity: Strong grasp of cybersecurity frameworks, tools, and threat mitigation strategies.- Architecture Leadership: Proven track record as a Senior Solutions Architect across Cloud, DC, Workplace, and Cybersecurity systems.- Operational Excellence: Skilled in automation and optimization of infrastructure operations.- Innovation-Driven Mindset: Ability to leverage infrastructure technologies to drive business transformation.- Graduate with a B. Tech degree preferred

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