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Director, IT Ops Services- Cloud, Infrastructure

4 weeks ago

Noida Uttar Pradesh India, Ghaziabad Coforge Full time

Role: Director, IT Ops Services- Cloud, Infrastructure & Cyber Security

Experience: 15+ years

Location- Greater Noida


We are seeking a dynamic and experienced Technology Support Group Leader to spearhead our Technology Support Group. The ideal candidate will bring hands-on expertise, strategic insight into business and technology across various industries, and a proactive mindset. This role demands a self-starter who thrives in fast-paced, evolving environments. A Seasoned Solution Architect, Innovation Leader, and Strategic thinker with a strong track record in driving transformation across cloud and infrastructure domains. Recognized Thought Leader in designing scalable solutions, fostering innovation, and shaping technology strategy.


Key Responsibilities:


  • Technical Solution Support: Provide expert guidance and troubleshooting for complex technical issues across infrastructure domains.
  • Business Innovation Support: Partner with stakeholders to drive innovation through technology enablement.
  • Technical Assessment & Recommendations: Evaluate emerging technologies and recommend solutions aligned with business goals.
  • Problem Management: Lead root cause analysis and implement long-term solutions to recurring issues.
  • Crisis Management: Respond swiftly and effectively to critical incidents to minimize business impact.
  • Community Leadership: Build and lead virtual communities focused on specific technologies and best practices.
  • Capability Development: Foster continuous learning and skill development within the team.


Skills & Experience:


  • 15+ years of industry experience, including 10+ years as a Solutions Architect specializing in Cloud, DC, Workplace, and Cybersecurity Infrastructure.
  • 5+ years in Problem Management and Crisis Management, ensuring business continuity and rapid incident resolution.
  • Cloud Computing: Deep understanding of public, private, and hybrid cloud environments.
  • Data Center (DC): Experience in designing and managing scalable DC architectures.
  • Workplace Technologies: Expertise in modern workplace tools and platforms.
  • Cybersecurity: Strong grasp of cybersecurity frameworks, tools, and threat mitigation strategies.
  • Architecture Leadership: Proven track record as a Senior Solutions Architect across Cloud, DC, Workplace, and Cybersecurity systems.
  • Operational Excellence: Skilled in automation and optimization of infrastructure operations.
  • Innovation-Driven Mindset: Ability to leverage infrastructure technologies to drive business transformation.
  • Graduate with a B. Tech degree preferred