Product Support Specialist

1 day ago

India House Of Edtech Full time

Job Title: Product Support Specialist

Location: Remote

Employment Type: Full-Time

Experience Level: 1–3 years

About House of EdTech

At House of EdTech (Goenka Kachave LLP), we don't just educate—we empower Founded by IIT Kharagpur alumni, we have transformed the careers of millions through our cutting-edge courses in AI Tools, Stock Market, Personal Finance, Data Science, and MS Office.

With 600+ employees, 10+ offices across India, and ₹250 Cr+ ARR, we are expanding our team in Kolkata—and we're looking for talented Product Support Specialists who can master our products, guide our learners, and help them make informed decisions.

If you have strong academic credentials, a passion for learning, and the ability to break down complex concepts, this is your opportunity to be part of a high-energy team and make a real impact

About the Role

We're looking for a tech-savvy, learner-first Product Support Specialist who thrives at the intersection of education, technology, and customer success. You'll be the go-to person for resolving learner queries, supporting live sessions, tracking engagement data, and helping shape educational content that improves the learning experience.

This role is ideal for someone who enjoys real-time problem-solving, collaborating across teams, and using modern tools to support high-impact learning.

What You'll Do

Act as the first point of

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