Hiresquad Resources | Technical Support Specialist

4 days ago


bangalore, India Hiresquad Resources Full time

Technical Support - Voice Process

Hardware Support - Networking/ Laptop and Desktop Support

Work from Office/ 5 days working

Immediate Joiners

Skills- Hardware Troubleshooting, Hardware Networking, Laptop and Desktop Support


Share resume- / CALL- 8766285530


Experience Required (on papers):

  • Minimum 2+ years' experience in Technical Hardware Support- Voice (MANDATE)
  • Must have hands on experience working on Hardware Troubleshooting, Hardware Networking, Laptop and Desktop Support
  • Should be from International Voice Background
  • Must be proficient in Hindi and English
  • Excellent communication skills required


Roles and Responsibilities-

• Identifying hardware solutions.

• Troubleshooting technical issues.

• Diagnosing and repairing faults.

• Resolving network issues.

• Installing and configuring hardware and software.

• Speaking to end users to quickly get to the root of their problem.

• Providing timely and accurate user feedback.

• Talking customers through a series of actions to resolve a problem.

• Following up with clients to ensure the problem is resolved.

• Replacing or repairing the necessary parts.

• Supporting the roll-out of new applications.

• Providing support in the form of procedural documentation.

• Managing multiple cases at one time.

• Testing and evaluating new technologies.

• Dealing with asset management life cycle from inception to e-waste.

• Record issues via ticketing tool and provide solution


Interested candidates can share their resume on

CALL- 8766285530



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