Associate - Customer Success (US)

5 days ago


Bengaluru, India UrbanPiper Full time

Associate - Customer Success (US)BangaloreAbout UrbanPiper:UrbanPiper is a B2B SaaS platform helping restaurants in digital transformation. With our offering restaurants can manage/automate their online presence be it on their own websites/apps or any of the leading food delivery platforms — Zomato, Swiggy, UberEats, Deliveroo, Talabat, HungerStation, etc. in the simplest manner.At present, we are processing nearly 3 million transactions every month and partnered with 12,000 restaurants across India, US, UK and the Middle East. The most defining aspects of our work are related to — consistency, reliability, scalability, and agility. We make use of a wide variety of technologies and process significantly large amounts of data on a daily-basis.Your Role:As an Associate in Customer Success, you will work on complex problem statements, closely coordinating with cross-functional teams to ensure customer needs are met efficiently and effectively. This role is suited for someone who can thrive in a high-energy, cross-functional environment and enjoys working on multiple tasks where time, resources and expectations must be managed effectively.You will:Develop a deep understanding of UrbanPiperʼs suite of products to assist customers in maximizing their digital experience.Provide end-to-end support to customers in managing their online menus during the onboarding process and post go-live, ensuring they have the tools and support they need to succeed.Collaborate with the Customer Success Manager and Technical



  • Bengaluru, Karnataka, India UrbanPiper Full time

    Associate - Customer Success (US) Bangalore About UrbanPiper: UrbanPiper is a B2B SaaS platform helping restaurants in digital transformation. With our offering restaurants can manage/automate their online presence be it on their own websites/apps or any of the leading food delivery platforms — Zomato, Swiggy, UberEats, Deliveroo, Talabat,...


  • Bengaluru, Karnataka, India UrbanPiper Full time

    Associate - Customer Success (US) Bangalore About UrbanPiper: UrbanPiper is a B2B SaaS platform helping restaurants in digital transformation. With our offering restaurants can manage/automate their online presence be it on their own websites/apps or any of the leading food delivery platforms — Zomato, Swiggy, UberEats, Deliveroo, Talabat,...


  • Bengaluru, India UrbanPiper Full time

    Associate - Customer Success (US)Bangalore About Urban Piper: Urban Piper is a B2 B Saa S platform helping restaurants in digital transformation. With our offering restaurants can manage/automate their online presence be it on their own websites/apps or any of the leading food delivery platforms — Zomato, Swiggy, Uber Eats, Deliveroo, Talabat, Hunger...


  • Bengaluru, Karnataka, India Scrut Automation Full time

    **Job Description: Customer Success Associate - US** Role Details - Position: Customer Success Associate - Location: Remote - Shift timings : 7pm - 4am IST **About SCRUT Automation** Scrut Automation is an information security and compliance monitoring platform, aimed at helping small and medium cloud-native enterprises develop and maintain a robust...


  • Bengaluru, Karnataka, India UrbanPiper Full time

    Associate - Customer Success (US) Bangalore About UrbanPiper: UrbanPiper is a B2B SaaS platform helping restaurants in digital transformation. With our offering restaurants can manage/automate their online presence be it on their own websites/apps or any of the leading food delivery platforms — Zomato, Swiggy, UberEats, Deliveroo, Talabat,...


  • Bengaluru, Karnataka, India UrbanPiper Full time

    Associate - Customer Success (US)Bangalore About UrbanPiper: UrbanPiper is a B2B SaaS platform helping restaurants in digital transformation. With our offering restaurants can manage/automate their online presence be it on their own websites/apps or any of the leading food delivery platforms — Zomato, Swiggy, UberEats, Deliveroo, Talabat, HungerStation,...


  • Bengaluru, Karnataka, India UrbanPiper Full time US$ 70,000 - US$ 1,20,000 per year

    Associate - Customer Success (US)BangaloreAbout UrbanPiper:UrbanPiper is a B2B SaaS platform helping restaurants in digital transformation. With our offering restaurants can manage/automate their online presence be it on their own websites/apps or any of the leading food delivery platforms — Zomato, Swiggy, UberEats, Deliveroo, Talabat, HungerStation, etc....


  • Bengaluru, India UrbanPiper Full time

    Associate - Customer Success (US)Bangalore About UrbanPiper: UrbanPiper is a B2B SaaS platform helping restaurants in digital transformation. With our offering restaurants can manage/automate their online presence be it on their own websites/apps or any of the leading food delivery platforms — Zomato, Swiggy, UberEats, Deliveroo, Talabat, HungerStation,...


  • Bengaluru, India UrbanPiper Full time

    Associate - Customer Success (US)Bangalore About UrbanPiper: UrbanPiper is a B2B SaaS platform helping restaurants in digital transformation. With our offering restaurants can manage/automate their online presence be it on their own websites/apps or any of the leading food delivery platforms — Zomato, Swiggy, UberEats, Deliveroo, Talabat, HungerStation,...


  • Bengaluru, India UrbanPiper Full time

    Associate - Customer Success (US)Bangalore About UrbanPiper: UrbanPiper is a B2B SaaS platform helping restaurants in digital transformation. With our offering restaurants can manage/automate their online presence be it on their own websites/apps or any of the leading food delivery platforms — Zomato, Swiggy, UberEats, Deliveroo, Talabat, HungerStation,...