Service Desk Technician
4 days ago
Job Opportunity: Service Desk Technician
Location: Bangalore, Karnataka, India
Employment Type: Full-Time
Company Overview :
AVASO Technology is a global leader in providing IT solutions and services, specialising in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients worldwide. If you're a passionate IT professional with hands-on experience in desktop support, join us at AVASO to help businesses thrive with reliable and efficient IT services.
Position Overview:
We are seeking a proactive and customer-focused Technical Service Desk Technician to serve as the first point of contact for our employees' IT inquiries. You will be responsible for providing timely and effective technical assistance, primarily resolving common issues like password resets, software installation, and basic hardware troubleshooting. The ideal candidate is a patient problem-solver with excellent communication skills and a passion for helping others.
Key Responsibilities:
First-Line Support: Provide first-contact resolution for incoming incidents and service requests via phone, email, and chat. Incident Management: Accurately log, categorise, prioritise, and track all incidents and requests in the IT service management (ITSM) tool. Common Issue Resolution: Efficiently diagnose and resolve a high volume of basic technical issues, including but not limited to: Password resets and-
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Bengaluru, Karnataka, India AVASO Technology Solutions Full timeJob Opportunity: Service Desk TechnicianLocation: Bangalore, Karnataka, IndiaEmployment Type: Full-TimeCompany Overview:AVASO Technology is a global leader in providing IT solutions and services, specialising in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients worldwide. If you're...
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Bengaluru, Karnataka, India AVASO Technology Solutions Full timeJob Opportunity: Service Desk Technician Location: Bangalore, Karnataka, India Employment Type: Full-Time Company Overview : AVASO Technology is a global leader in providing IT solutions and services, specialising in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients worldwide....
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Service Desk Technician
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Bengaluru, Karnataka, India AVASO Technology Solutions Full timeJob Opportunity: Service Desk Technician Location: Bangalore, Karnataka, India Employment Type: Full-Time Company Overview : AVASO Technology is a global leader in providing IT solutions and services, specialising in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients worldwide....
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