Servify | Business Operations Analyst

1 day ago


delhi, India Servify Full time
Position Summary :
As part of the Business Operations team, you will support the Sales and Distribution team with up-to-date information about sales volumes, transactions, active partners and trends. You will work closely with the Business Head – India and the Sales & Distribution Head, coordinating daily sales reviews. The company will train you in the use of Tableau for business reviews and guiding improvements, as well as in key aspects of sales and distribution management. This role is a stepping stone to future opportunities in either Sales & Distribution or Business Intelligence and Analytics.
Key Responsibilities :
Use the Servify Analytics portal, powered by Tableau, to support business review meetings
Provide support to the Sales and Distribution team in responding to data requests from customers and the leadership team, via review presentations and reports
Learn how to develop new dashboards using Tableau and build new ones as per the requirements of the sales team and customers
Work with the Process Automation team to build automated tools that generate presentations and reports for business purposes
As part of the Business Operations team, learn the necessary skills to manage platform configurations across all our offerings
Requirements :
Strong knowledge of advanced Excel functions, including all three types of lookup functions, text string modification such as MID, multiple IF statements, and using TRUE/FALSE logic to identify exceptions in Excel without macros
Customer focused mindset and willingness to go the extra mile to deliver value for the customer and the organization
Good communication skills are a must. Candidates must be able to write e-mails in clear and precise English
A strong head for numbers and high attention to detail
Prior experience with automated presentation creation tools, analytics, or dashboards is preferable

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