Sap Customer Relationship Management Consultant
3 days ago
Roles & Responsibilities – SAP CRM on HANA SMELead and manage the SAP CRM on HANA solution for the Client’s Customer Interaction Centre (CIC).Act as a Functional SME (Subject Matter Expert) with hands-on expertise in SAP CRM on HANA .Ensure seamless integration of SAP CRM with S/4HANA and Fiori applications .Drive strategic business transformation initiatives leveraging SAP CRM capabilities.Serve as a trusted advisor to CIC leadership and align solutions with industry best practices.Lead and guide a team of functional and technical consultants in SAP CRM initiatives.Plan, execute, and monitor SAP CRM projects with full accountability.Analyze complex business scenarios and deliver “What-If Analysis” for decision-making.Identify automation opportunities and implement process improvements using CRM tools.Build and maintain business process controls, KPIs, and operational dashboards .Collaborate with stakeholders to gather business requirements and convert them into SAP CRM solutions.Ensure smooth functioning and enhancements of key SAP CRM sub-modules:Complaint ManagementInstallation ManagementCommissioning ManagementAnnual Maintenance Contract (AMC) ManagementWarranty Registration ManagementERP Sale Order CreationConduct business process workshops and end-user training sessions .Manage stakeholder communications including steering committee meetings.Collaborate with third-party vendors and internal teams for upgrades and enhancements.Maintain issue logs , troubleshoot, and resolve CRM-related issues to minimize disruption.Contribute to Knowledge Management by creating policies and process documentation.Stay updated with emerging SAP CRM trends and recommend innovations.
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Pune, India APPIT Software Inc Full timeRoles & Responsibilities – SAP CRM on HANA SME - Lead and manage the SAP CRM on HANA solution for the Client’s Customer Interaction Centre (CIC). - Act as a Functional SME (Subject Matter Expert) with hands-on expertise in SAP CRM on HANA. - Ensure seamless integration of SAP CRM with S/4HANA and Fiori applications. - Drive strategic business...
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Pune, India APPIT Software Inc Full timePosition Title / Designation:SAP CRM On HANA SMELocation : Pune (Onsite)Experience Preferred :07-10 YearsFull timeSummary / Purpose of the role :-Lead and manage the SAP CRM on HANA solution for Clients Customer Interaction Centre (CIC).Act as a Functional SME (Subject Matter Expert) with deep hands-on experience in SAP CRM on HANA.Ensure seamless...
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Pune, India APPIT Software Inc Full timeRoles & Responsibilities – SAP CRM on HANA SME- Lead and manage the SAP CRM on HANA solution for the Client’s Customer Interaction Centre (CIC).- Act as a Functional SME (Subject Matter Expert) with hands-on expertise in SAP CRM on HANA.- Ensure seamless integration of SAP CRM with S/4HANA and Fiori applications.- Drive strategic business transformation...
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Sap Customer Relationship Management Consultant
5 hours ago
Pune, India APPIT Software Inc Full timeRoles & Responsibilities – SAP CRM on HANA SMELead and manage the SAP CRM on HANA solution for the Client’s Customer Interaction Centre (CIC).Act as a Functional SME (Subject Matter Expert) with hands-on expertise in SAP CRM on HANA .Ensure seamless integration of SAP CRM with S/4HANA and Fiori applications .Drive strategic business...
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Pune, Maharashtra, India APPIT Software Inc Full time ₹ 8,00,000 - ₹ 24,00,000 per yearPosition Title / Designation:SAP CRM On HANA SMELocation : Pune (Onsite)Experience Preferred :07-10 YearsFull timeSummary / Purpose of the role :-Lead and manage the SAP CRM on HANA solution for Clients Customer Interaction Centre (CIC).Act as a Functional SME (Subject Matter Expert) with deep hands-on experience in SAP CRM on HANA.Ensure seamless...
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Pune, India APPIT Software Inc Full timePosition Title / Designation:SAP CRM On HANA SME Location : Pune (Onsite) Experience Preferred :07-10 Years Full time Summary / Purpose of the role :- Lead and manage the SAP CRM on HANA solution for Clients Customer Interaction Centre (CIC). Act as a Functional SME (Subject Matter Expert) with deep hands-on experience in SAP CRM on HANA. Ensure seamless...
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Pune, India APPIT Software Inc Full timePosition Title / Designation:SAP CRM On HANA SMELocation : Pune (Onsite)Experience Preferred :07-10 YearsFull time Summary / Purpose of the role :-Lead and manage the SAP CRM on HANA solution for Clients Customer Interaction Centre (CIC).Act as a Functional SME (Subject Matter Expert) with deep hands-on experience in SAP CRM on HANA.Ensure seamless...
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Pune, India APPIT Software Inc Full timePosition Title / Designation:SAP CRM On HANA SME Location : Pune (Onsite) Experience Preferred :07-10 Years Full time Summary / Purpose of the role :- Lead and manage the SAP CRM on HANA solution for Clients Customer Interaction Centre (CIC). Act as a Functional SME (Subject Matter Expert) with deep hands-on experience in SAP CRM on HANA. Ensure...
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pune, India APPIT Software Inc Full timePosition Title / Designation:SAP CRM On HANA SMELocation : Pune (Onsite)Experience Preferred :07-10 YearsFull time Summary / Purpose of the role :-Lead and manage the SAP CRM on HANA solution for Clients Customer Interaction Centre (CIC).Act as a Functional SME (Subject Matter Expert) with deep hands-on experience in SAP CRM on HANA.Ensure seamless...
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Pune, India APPIT Software Inc Full timeRoles & Responsibilities – SAP CRM on HANA SME Lead and manage the SAP CRM on HANA solution for the Client’s Customer Interaction Centre (CIC). Act as a Functional SME (Subject Matter Expert) with hands-on expertise in SAP CRM on HANA . Ensure seamless integration of SAP CRM with S/4HANA and Fiori applications . Drive strategic...
