(Internship/Stagiaire) - Executive Personal Assistant

Whatfix is an AI platform advancing the “userization” of enterprise applications, empowering companies to maximize the ROI of their digital investments. Technology needs adoption. As AI reshapes roles, workflows, and human-machine interactions, it also introduces new layers of complexity and user friction. A decade old DNA of empowering people to succeed with technology and not replacing them. We call this philosophy Userization : the belief that technology must adapt to the user, not the other way around. By combining these signals, Whatfix delivers real-time guidance, nudges, knowledge, and automation directly in the flow of work. This intelligence powers our entire product suite. Digital Adoption helps users get productive faster. Product Analytics uncovers friction and closes adoption gaps. Mirror allows employees to train in safe, simulated environments. These are ur embedded with Whatfix AI Agents which supercharge creation, insights, and user guidance. Together, these products reflect Whatfix’s commitment to building enterprise-ready AI teammates that maximize productivity and ROI. It gives users a unified, intelligent way to find answers across systems, apps, and knowledge silos and helps anyone looking to deliver fast and contextual answers. Whatfix is bridging the gap between rapid technological change and human enablement—ensuring AI is not only embedded but also usable, trusted, and outcome-driven for every employee. At Whatfix, we’re not just making software easier—we’re making AI work for people. With over 45% YoY sustainable annual recurring revenue (ARR) growth, Whatfix is among the “Top 50 Indian Software Companies” as per G2 Best Software Awards. Award winner in the category (Bronze): Customer Service Department of the Year – Computer Software - 100 or More Employees. Winner of the ISG Paragon Innovation Award in partnership with Sophos (customer) for the EMEA region and finalist in the Transformation Award category. winner for “Software Asset Management Solution of the Year” These recognitions are matched by business performance: Listed on the Financial Times & Statista's High-Growth Companies Asia-Pacific 2025 list. Won the Silver for Stevie's Employer of the Year 2023 – Computer Software category and also recognized as Great Place to Work Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Medal Team Leadership & Capability Building Lead, mentor, and scale a geographically distributed EA team. Hire, train, and evaluate performance; own EA career paths. Maintain and refine the accountabilities of the EA function, ensuring consistency across regions. Executive Support & Strategic Operations Partner with the CEO’s office to drive strategic projects, off-sites, and core initiatives. Data & Insights Define, monitor, and report EA-level KPIs (SLAs, utilization, satisfaction, cost metrics). Conduct root-cause analysis, trend identification, and forecasting to optimize EA capacity. Create dashboards and visualizations to provide leadership visibility into EA operations. Global Site & Operational Governance Oversee global office operations: seating allocation, visitor management, site policies, and admin support. Collaborate with HR, IT, and facilities across regions to tailor operations to local requirements and regulations. Ensure compliance with local laws, cultural norms, and data privacy practices. Cross-Functional Collaboration & Stakeholder Management Act as a strategic partner to HR, Finance, Legal, IT, and Business functions. Liaise with regional leadership to align EA priorities with business needs. Drive continuous process improvements across EA workflows (travel, contracts, approvals). Approvals & Governance Serve as proxy approver for executive workflows (leaves, resignations, contracts, visas). Audit and review expense, travel, and workflow policies periodically. Experience & Skills ~6–8 years of EA / executive support experience in fast-paced, global environments. ~ Hands-on experience overseeing Admin operations for global sites (outside India) — including vendor management, facilities, and site governance. ~ Experience handling strategic projects for CEO or executive offices. ~ Strong analytical skills: comfortable working with data, creating reports & dashboards. ~ Experience or knowledge of using AI tools to enhance productivity, streamline workflows, and support decision-making. ~ Excellent cultural sensitivity — experience supporting teams across multiple regions (e.g., EMEA, APAC, Americas). ~ Outstanding stakeholder management and influence across functions. ~ High proficiency with G-Suite / MS Office, travel & expense tools, workflow systems (e.g., Jira, SAP/SuccessFactors, Spotdraft). We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status We believe that being together in the office five days a week fosters open communication , strengthens our sense of community, and accelerates innovation—ultimately helping us achieve our goals more effectively. To support this, we offer the option to work from home up to two days per month .