Sales Executive

3 days ago

Mumbai, India Estaa Full time

Company Name: Estaa Gems Private Limited Location: Kalaghoda, Mumbai Office Timings: Monday to Saturday – 10 AM to 7 PM Expected Experience: 2 to 3 years in luxury retail sales (preferably in jewelry or premium lifestyle brands) Job Description: Estaa Gems, a prestigious name in luxury jewelry, is seeking a dynamic and customer-focused Sales Executive to join our retail team. You will be the face of the brand, engaging with high-profile clients, showcasing fine jewelry collections, and ensuring a seamless and personalized in-store shopping experience. Key Responsibilities: Client Engagement: Welcome and assist clients with warmth and professionalism, offering detailed product knowledge to help them make confident purchase decisions. Sales Support: Meet and exceed individual sales targets while contributing to overall store performance through upselling, cross-selling, and repeat client engagement. Product Presentation: Ensure impeccable presentation of merchandise through visual merchandising guidelines and maintain cleanliness of displays and counters. Product Knowledge: Maintain in-depth knowledge of Estaa’s jewelry collections, including materials, design inspirations, stone quality, and craftsmanship. Stay updated on latest trends and educate customers with expertise and confidence. CRM & Relationship Building: Build long-term client relationships by maintaining contact, sharing product launches, and offering after-sales support to encourage customer loyalty. Inventory Management: Assist in stock handling, daily counting, tagging, replenishment, and product rotation under the guidance of the store manager. Reporting & Feedback: Share customer feedback, preferences, and market trends with the team to help enhance the client experience and product offerings. Qualifications: Graduate in any stream; diploma or certification in luxury retail/sales is an advantage. 2–3 years of experience in in-store retail sales with premium or luxury brands (jewelry, fashion, watches, or accessories). Strong verbal communication skills in English Presentable, polished, and confident with an approachable demeanor. Passionate about luxury products, especially fine jewelry and craftsmanship. Ability to work weekends, holidays, and during peak retail seasons. Team player with strong interpersonal and persuasion skills.

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