Front Office Associate

4 days ago

Solapur, India Sarovar Hotels Full time

Job Title: Front Office AssociateLocation: Balaji Sarovar Premiere, Solapur, MaharashtraJob Summary:We are seeking dynamic and service-driven Front Office Associates to provide strong guest satisfaction, guest handling, and assisting in Front Office operations. The ideal candidates will bring excellent communication skills, a sharp eye for detail, and a passion for hospitality excellence.Key Responsibilities:- Oversee daily Front Office operations ensuring seamless guest experiences and maintain a welcoming and professional environment at all times.- Promote room upgrades, amenities, and services to enhance guest satisfaction and increase revenue.- Handle complaints with empathy and efficiency, ensuring guest concerns are addressed.- Support team learning and development through peer guidance and sharing best practices.- Liaise with Housekeeping, F&B, and Engineering to meet guest expectations.- Follow hotel protocols and maintain consistency in service delivery.Requirements:- Freshers and candidates with 01-year experience in Front Office, are welcome to apply.- A mindset with guest-first approach is required.- Willingness to learn and grow in FO operations.- Good communication and interpersonal skills.- Diploma in Hotel Management is required.If this is something that interests you, apply now

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    2 weeks ago

    Solapur, India Sarovar Hotels Full time

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