Front Office Associate

2 days ago

Solapur, India Sarovar Hotels Full time
Job Title: Front Office Associate
Location: Balaji Sarovar Premiere, Solapur, Maharashtra
Job Summary:
We are seeking dynamic and service-driven Front Office Associates to provide strong guest satisfaction, guest handling, and assisting in Front Office operations. The ideal candidates will bring excellent communication skills, a sharp eye for detail, and a passion for hospitality excellence.
Key Responsibilities:
- Oversee daily Front Office operations ensuring seamless guest experiences and maintain a welcoming and professional environment at all times.
- Promote room upgrades, amenities, and services to enhance guest satisfaction and increase revenue.
- Handle complaints with empathy and efficiency, ensuring guest concerns are addressed.
- Support team learning and development through peer guidance and sharing best practices.
- Liaise with Housekeeping, F&B, and Engineering to meet guest expectations.
- Follow hotel protocols and maintain consistency in service delivery.
Requirements:
- Freshers and candidates with 01-year experience in Front Office, are welcome to apply.
- A mindset with guest-first approach is required.
- Willingness to learn and grow in FO operations.
- Good communication and interpersonal skills.
- Diploma in Hotel Management is required.
If this is something that interests you, apply now

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