Front Office Associate

3 days ago

Solapur, India Sarovar Hotels Full time

Job Title: Front Office Associate

Location: Balaji Sarovar Premiere, Solapur, Maharashtra


Job Summary:

We are seeking dynamic and service-driven Front Office Associates to provide strong guest satisfaction, guest handling, and assisting in Front Office operations. The ideal candidates will bring excellent communication skills, a sharp eye for detail, and a passion for hospitality excellence.


Key Responsibilities:

  • Oversee daily Front Office operations ensuring seamless guest experiences and maintain a welcoming and professional environment at all times.
  • Promote room upgrades, amenities, and services to enhance guest satisfaction and increase revenue.
  • Handle complaints with empathy and efficiency, ensuring guest concerns are addressed.
  • Support team learning and development through peer guidance and sharing best practices.
  • Liaise with Housekeeping, F&B, and Engineering to meet guest expectations.
  • Follow hotel protocols and maintain consistency in service delivery.


Requirements:

  • Freshers and candidates with 01-year experience in Front Office, are welcome to apply.
  • A mindset with guest-first approach is required.
  • Willingness to learn and grow in FO operations.
  • Good communication and interpersonal skills.
  • Diploma in Hotel Management is required.


If this is something that interests you, apply now

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