Training Manager
3 weeks ago
Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.CANDIDATE PROFILE Education And Experience 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer. OR 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required. CORE WORK ACTIVITIESAdministering Employee Training Programs Promotes and informs employees about all training programs. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Helps employees identify specific behaviors that will contribute to service excellence. Ensures employees receive on-going training to understand guest expectations. Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills. Meets with training cadre on a regular basis to support training efforts. Observes service behaviors of employees and provides feedback to individuals and/or managers. Evaluating Training Programs Effectiveness Monitors enrollment and attendance at training classes. Meets regularly with participants to assess progress and address concerns. Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Measures transfer of learning from training courses to the operation. Ensures adult learning principles are incorporated into training programs. Developing Training Program Plans and Budgets Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision. Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance. Makes any necessary adjustments to training methodology and/or re-trains as appropriate. Aligns current training and development programs to effectively impact key business indicators. Establishes guidelines so employees understand expectations and parameters. Develops specific training to improve service performance. Drives brand values and philosophy in all training and development activities. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Managing Training Budgets Participates in the development of the Training budget as required. Manages budget in alignment with Human Resources and property financial goals. Manages department controllable expenses to achieve or exceed budgeted goals. Utilizes P-card if appropriate to control and monitor departmental expenditures. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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Training Coordinator
5 months ago
CBD Belapur, Navi Mumbai, Maharashtra, India Mustard Seed Training Full timeTraining Coordinator We are an Executive Training & Team Building firm specialising in the field of Behaviour and Soft Skills Training. We have created a reputation in the training industry for making People Development a highly effective and a fun process. With the patronage of some of the biggest names in Corporate India as our clients, we continue to...
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Training Manager
3 weeks ago
Mumbai, Maharashtra, India WNS Full timeJob Title: Training ManagerWNS is seeking a highly skilled Training Manager to join our team. As a Training Manager, you will be responsible for leading the development and delivery of training programs to enhance the skills and knowledge of our employees.Key Responsibilities:Develop and implement training strategies to meet business objectivesDesign and...
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Training Manager
1 month ago
mumbai, India Courtyard by Marriott, Mumbai Full timeHelps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the...
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Training manager
3 weeks ago
Mumbai, India Courtyard By Marriott, Mumbai Full timeHelps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the...
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Training Manager
3 weeks ago
Mumbai, Maharashtra, India Tata AIA Life Insurance Full timeJob Title: Training ManagerJob Summary:We are seeking a highly skilled Training Manager to join our team at Tata AIA Life Insurance. The successful candidate will be responsible for designing and delivering training programs that enhance the skills and knowledge of our employees.Key Responsibilities:Develop and implement training strategies that align with...
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Training Manager
1 month ago
Mumbai, India Courtyard by Marriott, Mumbai Full timeHelps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the...
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Training Manager
3 weeks ago
Mumbai, Maharashtra, India WNS Full timeJob Title: Group ManagerJob Summary:We are seeking a highly experienced Group Manager to lead our training team. The ideal candidate will have a strong background in training and development, with a focus on instructional design and e-learning.Key Responsibilities:Develop and implement training programs to enhance employee skills and knowledgeLead a team of...
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Training Manager
1 month ago
Mumbai, India Courtyard by Marriott, Mumbai Full timeHelps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the...
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Training Manager
3 weeks ago
Mumbai, India Courtyard by Marriott, Mumbai Full timeHelps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the...
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Training Manager
1 month ago
Mumbai, India Courtyard by Marriott, Mumbai Full timeHelps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the...
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Training Manager
1 month ago
Mumbai, India Courtyard by Marriott, Mumbai Full timeHelps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the...
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Training Manager
1 month ago
mumbai, India Courtyard by Marriott, Mumbai Full timeHelps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the...
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Training Manager
1 month ago
Mumbai, India Courtyard by Marriott, Mumbai Full timeHelps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the...
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Training Manager
3 days ago
Mumbai, Maharashtra, India 2coms Full timeJob Title: Training ManagerThe Training Manager will be responsible for developing and delivering training programs to enhance the knowledge and skills of our employees at 2coms. The role requires a strong understanding of the microfinance industry and experience in training and development.Key Responsibilities:Design and deliver training programs to meet...
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Training Manager
3 weeks ago
Mumbai, Maharashtra, India Courtyard by Marriott, Mumbai Full timeJob SummaryWe are seeking a highly skilled Training Manager to join our team at Courtyard by Marriott, Mumbai. As a key member of our human resources department, you will be responsible for designing, developing, and delivering training programs that enhance the skills and knowledge of our employees.Key ResponsibilitiesTraining Program Development: Create...
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Training Manager
3 weeks ago
Mumbai, Maharashtra, India Courtyard by Marriott, Mumbai Full timeJob Title: Training ManagerAt Courtyard by Marriott, Mumbai, we're seeking a skilled Training Manager to drive our company's values and philosophy. This role is responsible for ensuring all training and development activities are strategically linked to our organization's mission and vision.Key Responsibilities:Conduct needs assessments to identify employee...
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Training Manager
2 weeks ago
Mumbai, India Lite Bite Foods Pvt Ltd Full timeShould have LMS Knowledge & Content Development.Assess employees skills, talents, performance and productivity and prepare written evaluations with advice for improvementOversee the training in all key areas of warehouse operations, including order building, materials handling, stocking, shipping, receiving, loading and unloadingResearch new training...
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Training Manager
2 weeks ago
Mumbai, Maharashtra, India Tata CLiQ Full timeJob Title: Training ManagerJob Summary:We are seeking a highly motivated and experienced Training Manager to join our team at Tata CLiQ. As a Training Manager, you will be responsible for developing and implementing training programs that meet the needs of our business. You will work closely with our operations and quality teams to ensure that our training...
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Training Manager
3 weeks ago
Mumbai, Maharashtra, India LUXASIA Full timeAbout LUXASIALUXASIA is the leading beauty omnichannel brand-builder in Asia Pacific, empowering over 100 luxury beauty brands to grow and thrive since 1986.Job DescriptionWe are seeking a highly skilled Training Manager to join our dynamic team. As a key member of our organization, you will be responsible for developing and implementing comprehensive...
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Training and Development Manager
4 days ago
Mumbai, Maharashtra, India SHIVAY HR CONSULTING Full timeJob Title: Training ManagerAbout the Role:We are seeking a highly skilled Training Manager to join our team at SHIVAY HR CONSULTING.Key Responsibilities:Design and deliver sales training programs for sales professionals across India.Identify training needs for sales staff in collaboration with sales managers, product managers, and HR.Manage training records...
