Production Support Engineer
3 weeks ago
Creospan is a subsidiary of Creospan Inc., our parent company, headquartered in Chicago, IL. From our humble beginnings in 1999 – with just a handful of employees and a mission to help our clients leverage emerging web technologies to build next-generation products – technology has changed dramatically, yet our curiosity has remained constant. Our expertise spans across Telecom, Technology, Manufacturing, Ecommerce, Insurance, Banking, Transportation, and Healthcare domains. To find out more about us, visit our website: Job Title: Production Support Engineer (Lead/Senior) Location: Pune (Monday to Friday on-site daily) Job Summary: We are seeking a motivated Application Production Support Engineer (Lead or Senior role) with min of 7+ years of experience in supporting Java-based applications. The ideal candidate will be responsible for ensuring the stability, availability, and performance of our applications in production environments. This role requires strong technical skills in Java, troubleshooting abilities, and a proactive approach to problem-solving. Key Responsibilities: L3 Production Support hands-on experience Monitor, investigate, and resolve incidents and service requests related to Java-based applications in production. Conduct root cause analysis (RCA) for production issues and implement permanent fixes and workarounds. Ensure timely and effective communication with stakeholders during incident resolution. Provide on-call support as part of a rotation schedule and participate in incident management and resolution. Application Maintenance: Collaborate with development teams to implement bug fixes and enhancements in production environments. Monitor application performance and implement optimizations to improve reliability and efficiency. Technical Documentation: Maintain accurate and up-to-date documentation of production incidents, procedures, and system configurations. Create knowledge base articles and documentation to facilitate incident resolution and knowledge sharing. Collaboration and Communication: Collaborate effectively with cross-functional teams, including developers, QA engineers, and infrastructure teams. Communicate technical issues and solutions clearly to both technical and non-technical stakeholders. Participate in meetings, stand-ups, and post-incident reviews to share insights and contribute to continuous improvement. Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field. 7+ year’s of experience in application production support, preferably with Java-based applications. Strong understanding of Java programming language and familiarity with Java frameworks (e.g., Spring, Hibernate). Experience with troubleshooting and debugging complex application issues in production environments. Knowledge of SQL and relational databases (e.g., MySQL, Oracle). Familiarity with version control systems (e.g., Git) and continuous integration/continuous deployment (CI/CD) pipelines. Experience with monitoring tools (e.g., Grafana) and alerting systems. Excellent problem-solving and analytical skills, with a proactive and detail-oriented approach. Strong communication skills, both written and verbal.
-
Production Support Engineer
3 weeks ago
pune, India Innovsource Full timeWe are a leading staffing company partnering with one of the largest Indian financial services organizations. We are currently seeking a highly skilled Production Support Engineer to be part of their esteemed team, ensuring the smooth operation of their critical platforms.As a Production Support Engineer, you will play a key role in providing technical...
-
Product support engineer
2 weeks ago
Pune, India Provakil Full timeProduct Support Engineer Job Title: Product Support Engineer Location: Baner, Pune Job Summary: We are seeking a dedicated Product Support Engineer to join our team. In this role, you will be responsible for ensuring the smooth operation of our products, assisting users by troubleshooting and resolving technical issues, and providing exceptional...
-
Product Support Engineer
2 weeks ago
Pune, India Provakil Full timeProduct Support Engineer Job Title: Product Support Engineer Location: Baner, Pune Job Summary: We are seeking a dedicated Product Support Engineer to join our team. In this role, you will be responsible for ensuring the smooth operation of our products, assisting users by troubleshooting and resolving technical issues, and providing exceptional...
-
Production support engineer
3 weeks ago
Pune, India Innovsource Full timeWe are a leading staffing company partnering with one of the largest Indian financial services organizations. We are currently seeking a highly skilled Production Support Engineer to be part of their esteemed team, ensuring the smooth operation of their critical platforms. As a Production Support Engineer, you will play a key role in providing technical...
-
Production Support Engineer
2 weeks ago
Pune, Maharashtra, India Creospan Inc. Full timeCreospan Inc. is a leading provider of innovative technology solutions. We are seeking a motivated Application Production Support Engineer to join our team.Job Title: Production Support Engineer (Lead/Senior)Location: RemoteJob Summary: We are looking for a skilled Application Production Support Engineer with a strong background in Java-based applications....
-
Production Support Engineer
2 weeks ago
pune, India Creospan Inc. Full timeCreospan is a subsidiary of Creospan Inc., our parent company, headquartered in Chicago, IL. From our humble beginnings in 1999 – with just a handful of employees and a mission to help our clients leverage emerging web technologies to build next-generation products – technology has changed dramatically, yet our curiosity has remained constant. Our...
-
Production support engineer
2 weeks ago
Pune, India Innovsource Full timeWe are a leading staffing company partnering with one of the largest Indian financial services organizations. We are currently seeking a highly skilled Production Support Engineer to be part of their esteemed team, ensuring the smooth operation of their critical platforms. As a Production Support Engineer, you will play a key role in providing technical...
-
Product Support Engineer
2 weeks ago
pune, India Provakil Full timeProduct Support Engineer Job Title: Product Support EngineerLocation: Baner, PuneJob Summary:We are seeking a dedicated Product Support Engineer to join our team. In this role, you will be responsible for ensuring the smooth operation of our products, assisting users by troubleshooting and resolving technical issues, and providing exceptional customer...
-
Product Support Engineer
3 days ago
pune, India Provakil Full timeProduct Support EngineerJob Title: Product Support EngineerLocation: Baner, PuneJob Summary:We are seeking a dedicated Product Support Engineer to join our team. In this role, you will be responsible for ensuring the smooth operation of our products, assisting users by troubleshooting and resolving technical issues, and providing exceptional customer...
-
Production support engineer
2 weeks ago
Pune, India Creospan Inc. Full timeCreospan is a subsidiary of Creospan Inc., our parent company, headquartered in Chicago, IL. From our humble beginnings in 1999 – with just a handful of employees and a mission to help our clients leverage emerging web technologies to build next-generation products – technology has changed dramatically, yet our curiosity has remained constant. Our...
-
Product Support Engineer
4 days ago
Pune, Maharashtra, India Cornerstone OnDemand Full time{"OVERVIEW":{"text":"The Product Support Engineer plays a critical role in providing technical assistance for Cornerstone’s Support customer base. As a member of CSOD Global Customer Support, Support Engineers provide real-time technical support on Cornerstone Enterprise products through email and phone interactions with customers and by using...
-
Production Support Engineer
2 weeks ago
Pune, India Creospan Inc. Full timeCreospan is a subsidiary of Creospan Inc., our parent company, headquartered in Chicago, IL. From our humble beginnings in 1999 – with just a handful of employees and a mission to help our clients leverage emerging web technologies to build next-generation products – technology has changed dramatically, yet our curiosity has remained constant. Our...
-
Product Support Engineer
7 days ago
Pune, India Provakil Full timeProduct Support EngineerJob Title:Product Support EngineerLocation:Baner, PuneJob Summary:We are seeking a dedicated Product Support Engineer to join our team. In this role, you will be responsible for ensuring the smooth operation of our products, assisting users by troubleshooting and resolving technical issues, and providing exceptional customer support....
-
Production Support Engineer
2 weeks ago
pune, India Innovsource Full timeWe are a leading staffing company partnering with one of the largest Indian financial services organizations. We are currently seeking a highly skilled Production Support Engineer to be part of their esteemed team, ensuring the smooth operation of their critical platforms. As a Production Support Engineer, you will play a key role in providing technical...
-
Product Support Engineer
2 weeks ago
Pune, India Provakil Full timeProduct Support Engineer Job Title: Product Support Engineer Location: Baner, Pune Job Summary: We are seeking a dedicated Product Support Engineer to join our team. In this role, you will be responsible for ensuring the smooth operation of our products, assisting users by troubleshooting and resolving technical issues, and providing...
-
Product Support Engineer
2 weeks ago
Pune, India Provakil Full timeProduct Support Engineer Job Title: Product Support Engineer Location: Baner, Pune Job Summary: We are seeking a dedicated Product Support Engineer to join our team. In this role, you will be responsible for ensuring the smooth operation of our products, assisting users by troubleshooting and resolving technical issues, and providing exceptional...
-
Product Support Engineer
2 weeks ago
pune, India Provakil Full timeProduct Support Engineer Job Title: Product Support EngineerLocation: Baner, PuneJob Summary:We are seeking a dedicated Product Support Engineer to join our team. In this role, you will be responsible for ensuring the smooth operation of our products, assisting users by troubleshooting and resolving technical issues, and providing exceptional customer...
-
Product Support Engineer
2 weeks ago
pune, India Provakil Full timeProduct Support Engineer Job Title: Product Support Engineer Location: Baner, Pune Job Summary: We are seeking a dedicated Product Support Engineer to join our team. In this role, you will be responsible for ensuring the smooth operation of our products, assisting users by troubleshooting and resolving technical issues, and providing exceptional...
-
Product Support Engineer
2 weeks ago
Pune, India Provakil Full timeProduct Support Engineer Job Title: Product Support EngineerLocation: Baner, PuneJob Summary:We are seeking a dedicated Product Support Engineer to join our team. In this role, you will be responsible for ensuring the smooth operation of our products, assisting users by troubleshooting and resolving technical issues, and providing exceptional customer...
-
Product Support Engineer
2 weeks ago
pune, India Provakil Full timeProduct Support Engineer Job Title: Product Support Engineer Location: Baner, Pune Job Summary: We are seeking a dedicated Product Support Engineer to join our team. In this role, you will be responsible for ensuring the smooth operation of our products, assisting users by troubleshooting and resolving technical issues, and providing exceptional...