
Customer Success Manager
2 days ago
8-12 years experience, UC/CCaaS Solutions (Avaya, Genesys, Cisco), VoIP & SIP Protocols, Cloud Migration, AI-driven Automation, Incident/Release Management, Stakeholder Engagement, and Customer Success Management
1. Customer Engagement and Relationship Management
- Act as the primary point of contact for the customer, building trust and long-term relationships.
- Develop a thorough understanding of the customer's business goals, challenges, and objectives.
- Conduct regular check-ins, Quarterly Business Reviews (QBRs), and strategic discussions to align Cisco's offerings with customer needs.
2. Adoption and Value Realization
- Drive product adoption by educating customers on best practices and Cisco's capabilities.
- Create adoption plans and success metrics to ensure customers fully utilize Cisco solutions.
- Monitor and report on key performance indicators (KPIs) to showcase the value delivered by Cisco solutions.
3. Renewals and Growth
- Collaborate with the Sales and
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Customer Success Manager
6 days ago
Bengaluru, Karnataka, India Adobe Systems Ltd Full time US$ 90,000 - US$ 1,20,000 per yearOur Company Changing the world through digital experiences is what Adobes all about. We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experiences Were passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with...
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Customer Success Manager
7 days ago
Bengaluru, Karnataka, India NetCom Learning Full timeJob DescriptionAbout the Role:The Customer Success Manager role exists to align with the portfolio of an existing Sales Executive, they are responsible for ensuring a healthy return of business for our customers by driving our product. You ll do this by leveraging data and insights to engage with customers at specific points in their NetCom Journey.Our CSM s...
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Customer Success Manager
5 days ago
Bengaluru, Karnataka, India IP Infusion Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCustomer Success Manager Role Description The Customer Success Manager is a dynamic role that is inherently cross-functional. You will proactively create and implement plans for building, growing and retaining long-term customer relationships. You will work directly with customers, sales, product support, product management, and internal engineering team(s)...
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Customer Success Manager
6 days ago
Bengaluru, Karnataka, India CleverTap Full timeAbout the Role As a Customer Success Manager you will be responsible for providing complete support to the CleverTap customers on value realization solution engineering and product adoption with the customer s system retain and grow CleverTap business by effective customer success management What will you do - Drive the product adoption to help customer...
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Customer Success Manager
6 days ago
Bengaluru, Karnataka, India CBL Data Science Full time ₹ 9,00,000 - ₹ 12,00,000 per yearInstaFinancials is hiring a proactive Customer Success Manager to drive client satisfaction, retention, and growth by managing relationships, ensuring smooth onboarding, maximizing value delivery, supporting sales, and driving customer success.Health insuranceProvident fund
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Customer Success Manager
3 days ago
Bengaluru, Karnataka, India Servion Global Solutions Full time8-12 years experience, UC/CCaaS Solutions (Avaya, Genesys, Cisco), VoIP & SIP Protocols, Cloud Migration, AI-driven Automation, Incident/Release Management, Stakeholder Engagement, and Customer Success Management1. Customer Engagement and Relationship Management- Act as the primary point of contact for the customer, building trust and long-term...
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Customer Success Manager
1 day ago
Bengaluru, Karnataka, India Nudge Full time ₹ 15,00,000 - ₹ 28,00,000 per yearAbout NudgeNudge is an AI-native commerce platform that personalizes shopping experiences for both humans and AI agents. We're backed by marquee investors across the globe, including Antler & founders of Datadog, Miro, and Framer.Role OverviewAs a Customer Success Manager at Nudge, you will be the trusted advisor and primary point of contact for our...
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Customer Success Manager
1 week ago
Bengaluru, Karnataka, India BiteSpeed Full timeWhat you'll do:- Your core job is to own our international customer relationships, make them successful and fans of BiteSpeed.- Client onboarding, tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue.- Becoming a trusted product advisor for our international customers,...
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Customer Success Manager
6 days ago
Bengaluru, Karnataka, India eShipz Full time US$ 9,00,000 - US$ 12,00,000 per yearCustomer Success Manager (4+ Years of Experience)Location:Bengaluru, India (Work from Office)We're looking for an experienced and proactive Customer Success Manager to join our team in Bangalore. In this role, you will be the trusted advisor and primary point of contact for our most valuable clients, ensuring they achieve their business outcomes and maximize...
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Customer Success Manager
3 days ago
Bengaluru, Karnataka, India Scrut Automation Full time ₹ 15,00,000 - ₹ 28,00,000 per yearJob Description: Customer Success Manager- APACRole DetailsPosition: Customer Success ManagerLocation: Bangalore (on-site)Shift timings : 10am- 70m ISTAbout SCRUT AutomationScrut Automation is an information security and compliance monitoring platform, aimed at helping small and medium cloud-native enterprises develop and maintain a robust security posture,...