IT Support Engineer

5 days ago


India Textellent, Inc. Full time
Full Time | 100% Work From Home | US Office Hours
You will work closely with Client Success and support them by providing Tier-2 client support for software technical issues and work with Engineering department to debug and resolve the issues.

Provide technical support to internal and external users including customer service teams as well as clients and partners
Troubleshooting technical issues with minimal support from the development team
Testing and evaluating new releases
Bachelor’s degree in computer science or information technology
Experience with tech support for a web-based business application along with a Mobile interface
Working knowledge with Linux, Java, JavaScript (React) MySQL, AWS
Proficiency in browser-based debugging, JSON format, REST API’s, database queries and logs
Experience with remote desktop applications and help desk software
Experience in ticket management tools like Clickup, Jira, Trello etc.
Experience in texting and communication-based applications is a plus
Certifications in Linux, Java, Web development, AWS are desirable but not required
Experience in using AI tools for day-to-day tasks
Have a development mindset to quickly scale into a developer with minimal training
COMPENSATION:
~ Market-rate salary commensurate with experience & skills

Textellent is a fast-growing, high-tech company with a unique, patented Personalized Texting service (US Patent 9,756,487). Come join this exciting and fast-growing start-up and enter this evolving and exciting new field of business communication

  • India CYBERTEC PostgreSQL Services and Support Full time

    Senior PostgreSQL Support Engineer (Full time, Austria or Remote)CYBERTEC PostgreSQL is seeking a Senior PostgreSQL Support Engineer (Level 3/4 Escalation) to join our team. If you live and breathe PostgreSQL, thrive on solving the toughest performance puzzles, and enjoy mentoring the next generation of database pros, this role is for you.About CYBERTEC...


  • India Tek Support Part time

    Job Title: Sustaining Engineer Trainer Location: Remote Part-time We are seeking an experienced Sustaining Engineer Trainer with over 10 years of hands-on experience in supporting products through their full lifecycle, implementing design changes, driving CAPA initiatives, performing root cause analysis, improving product reliability, and ensuring...


  • India TRDFIN Support Services Pvt Ltd Full time

    Key Responsibilities: • Operating System Support: Installation and configuration of operating systems across devices. • Hardware Support: Assembling, upgrading, and troubleshooting of computer hardware. • Software Support: Installation, configuration, backup, and troubleshooting of standard applications including MS Outlook. • Network Support:...


  • India Leading IT Company in UAE Full time

    Position: L1 Infastructure Support Engineer-NOC SupportLocation: UAE - Abu DhabiQualifications:- Bachelor's degree in IT, Business, or related field.Years of experience : 3-5 years with NOC SUPPORT ExperienceIf interested, please send an updated CV to anisha@crysol.com along with the following detailsTotal experience:Current Salary:Expected Salary:Notice...

  • AV Support Engineer

    4 days ago


    Mumbai, India Akshaya Business IT solutions Pvt Ltd Full time

    Job Description Position name : AV Support Engineer Experience : 6months,1+Yrs Work Mode :Mumbai, Work from Office(Worli & Gateway) Company: Akshaya IT Solutions Notice Period : Immediate to 15 Days Key responsibilities: Description: - Audio Visual Engineer (AV Engineer) designs, installs, configures, maintains, and troubleshoots audio-visual systems...


  • India Leading IT Company In UAE Full time

    Position: L1 Field Support Engineer Location: UAE - Abudhabi Qualifications:3-5 years of experience in IT end-user support or desktop support.Strong knowledge of Windows 10/11, Microsoft Office Suite, and basic networking.Experience with Active Directory, Outlook/Exchange, and remote support tools.Familiarity with ITSM/ticketing systems (e.g., Service Now,...


  • India Leading IT Company in UAE Full time

    Position: L1 Field Support EngineerLocation: UAE - AbudhabiQualifications:- 3-5 years of experience in IT end-user support or desktop support.- Strong knowledge of Windows 10/11, Microsoft Office Suite, and basic networking.- Experience with Active Directory, Outlook/Exchange, and remote support tools.- Familiarity with ITSM/ticketing systems (e.g.,...


  • India Leading IT Company in UAE Full time

    Position: L1 Field Support Engineer Location: UAE - Abudhabi Qualifications: 3-5 years of experience in IT end-user support or desktop support. Strong knowledge of Windows 10/11, Microsoft Office Suite, and basic networking. Experience with Active Directory, Outlook/Exchange, and remote support tools. Familiarity with ITSM/ticketing systems (e.g.,...

  • Engineer - Support

    2 days ago


    India OPTIVA Full time

    It's fun to work in a company where people truly BELIEVE in what they're doing We're committed to bringing passion and customer focus to the business. Job Summary The company's explosive growth and ambitious business goals require a Support Engineer capable of navigating a complex, highly dynamic and fast-paced environment. We're one of the few legitimate...


  • India Privacera Full time

    Role Summary Privacera is seeking a Senior Support Engineer to deliver exceptional technical support for our data security and governance platform.This role involves resolving complex product issues, mentoring junior engineers, and collaborating cross-functionally to ensure customer adoption, satisfaction, and retention.Key Responsibilities Customer Support...