
Team lead
2 days ago
Job descriptionLeadership and SupervisionLead, mentor, and motivate the Helpdesk team to achieve high performance and maintain a positive work environment.Conduct regular one-on-one meetings, performance reviews, and team meetings to address issues and provide feedback.Assist in the recruitment, training, and onboarding of new Helpdesk staff.Operational Oversight & Customer supportMonitor daily Helpdesk operations, including ticket resolution times, service levels, and customer satisfaction metrics.Ensure that support requests are logged, prioritized, and resolved in a timely and effective manner. o Implement and enforce Help Desk procedures and best practices to improve efficiency and service quality.Handle escalated support requests and complex issues that require advanced technical knowledge or exceptional customer service skills. o Attending client meetings and sharing insights to improve overall performanceProcess Improvement: o Analyze Help Desk performance data to identify trends, areas for improvement, and opportunities for process optimization o Develop and implement strategies to enhance Help Desk operations, including the creation of knowledge base articles and self-help resources.Technical SupportMaintain up-to-date knowledge of company systems, software, and Mobile devices to provide accurate and timely support.Troubleshoot and resolve technical issues related to Mobile Device, software, network connectivity, and ticketing systems.QualificationsBachelors degree or a related field (or equivalent work experience).Proven experience in a Help Desk or technical support role, with at least 2-4 years in a supervisory or team lead position.Strong technical knowledge, with experience in troubleshooting and problem-solving.Excellent leadership, communication, and interpersonal skills.Demonstrated ability to manage multiple tasks and priorities in a fast-paced environment.Proficiency with Help Desk ticketing systems.Working ConditionsFull-time position, with 24/7 shiftOccasional after-hours support or on-call duties may be required
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Sales Team Lead
2 weeks ago
Kollam, Kerala, India Paytm Full time ₹ 6,00,000 - ₹ 12,00,000 per yearTeam Lead - Sales - Offline Merchants QR - Kollam About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the...
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Engineering team lead
17 hours ago
Kollam, India HealthSigns Full timeAbout the RoleWe’re looking for a highly skilled Engineering Lead with 8+ years of experience to own and scale our healthcare platform across India, the Middle East, Latin America, and the US. You will architect scalable systems, lead a distributed engineering team, and remain hands-on with key technical decisions and code.This is not a framework-focused...
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Team Lead Mine Planning
3 days ago
Kollam, India JobTravia Pvt. Ltd. Full timeJob Title: Team Lead – Mine Planning Employment Type: Full-Time / Permanent Experience: 10-15 Years Job Summary: We are looking for an experienced Mine Planning Lead to manage the planning and design of our mining operations. You’ll be responsible for preparing both short-term and long-term mining plans, ensuring work is done safely, efficiently, and as...
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Sales Team Leader
4 weeks ago
Kollam, India panachamoottil Full timeJob Summary The Sales Team Leader will be responsible for leading, motivating, and guiding the sales team to achieve monthly and annual sales targets. The role involves supervising daily sales activities, ensuring excellent customer service, developing sales strategies, and enhancing the performance of the team while upholding the company's brand image. Key...
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Cybersecurity TWG Lead
3 weeks ago
Kollam, India Job Listings by Babblebots Full timeJob hiring for MindSuite InformaticsJob Title: Cybersecurity TWG LeadLocation: HyderabadExperience: 6-10 years of experienceRoleTo establish, lead, and manage the Cybersecurity Working Group, ensuring group- wide adoption of robust security policies, standards, and practices while aligning with organizational goals and regulatory...
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High Salary: Team Lead
4 weeks ago
Kollam, KL, IN Delhivery Full timeTeam Lead - DC Operations About the Role Delhivery Ltd India s leading logistics company is looking for a motivated Team Lead to join our Last Mile Operations team This is an excellent opportunity for both freshers and experienced candidates who want to build a career in logistics and operations Key Responsibilities Supervise and...
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HR & Operations Lead
4 weeks ago
Kollam, India Peak Performance Advisors (OPS) PVTLTD Full timeJob Title: HR & Operations LeadLocation: Irumbuppalam, Kollam, Kerala (On-site)Job Type: Full-time Job Summary We are looking for a dynamic and experienced HR & Operations Lead to oversee end-to-end HR operations and drive organizational effectiveness, with a strong focus on sales team performance management. Based at our Irumbuppalam office in Kollam, this...
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HR & Performance Lead
4 days ago
Kollam, Kerala, India Peak Performance Advisors (OPS) PVTLTD Full time ₹ 3,36,000 - ₹ 3,84,000 per yearJob Title: HR & Performance LeadLocation: Irumbuppalam, Kollam, Kerala (On-site)Job Type: Full-timeAbout the RoleWe are seeking a proactive and experienced HR & Performance Lead to manage end-to-end HR operations and strengthen organizational performance, with a primary focus on sales team productivity and performance management. This on-site role in...
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Sharepoint Lead
2 weeks ago
Kollam, India Exult Global Full timeSharePoint LeadExperience: 7+ yearsLocation: RemoteJob Summary:We are seeking a highly motivated and skilled SharePoint Tech Lead with approximately 6+ years of experience to join our dynamic team. The ideal candidate will possess a strong understanding of SharePoint Online and on-premises environments, with a particular focus on SharePoint migration...
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Mobility Sales Lead
4 weeks ago
Kollam, India Jio Full timeWe at Jio are hiring for Mobility Sales Lead for the location below mentioned locations in Kochi, Kozhikode, Thrissur and Trivandrum, KeralaKey requirements are1. Graduation and MBA preferred2. Experience of 5- 8yearsJob Description 1. Achieve sales target for assigned territory (Urban & Rural)2. Manage various distribution channels (Direct, Indirect and...