Information Technology Service Delivery Manager
24 hours ago
Job Title - Assistant General Manager - IT service delivery Manager Responsibilities: Manage IT Services: Oversee the delivery of IT services to ensure they meet client expectations and contractual requirements. Develop Standards: Create and enforce service delivery standards and processes. Incident Management: Manage incidents to minimise downtime by supervising the remediation of IT Service problems. Performance Monitoring: Monitor and evaluate the performance indicators of IT Services. Track and report on the performance of IT services, addressing any deviations from standards. Client Interaction: Work closely with clients to understand and meet their needs. Compliance: Ensure all IT services comply with relevant laws, regulations, and company policies. Budget Management: Plan and manage budgets for IT services. Vendor Management: Maintain relationships with vendors and suppliers, negotiating contracts as needed. Collaboration: Coordinate with other IT managers and staff to ensure seamless service delivery. Continuous Improvement: Identify and implement opportunities for improving IT service delivery Key Skills: Communication: Clear and effective communication with clients, team members, and stakeholders. Leadership: Ability to lead and motivate a team, manage conflicts, and drive performance. Problem-Solving: Strong analytical skills to identify issues and develop effective solutions. Project Management: Expertise in planning, executing, and overseeing projects to ensure timely delivery. Customer Service: Focus on understanding and meeting client needs, ensuring high levels of satisfaction. Technical Knowledge: Understanding of IT infrastructure, systems, and emerging technologies. Time Management: Efficiently managing time and prioritizing tasks to meet deadlines. Adaptability: Ability to adapt to changing environments and handle unexpected challenges. Attention to Detail: Ensuring accuracy and thoroughness in all aspects of service delivery. Compliance : Develop and maintain documentation related to IT compliance, including policies, procedures, risk assessments, and incident response plans. Ensure that documentation is up-to-date and readily accessible to relevant stakeholders, including auditors and regulatory agencies. Coordinate with legal and compliance teams to interpret and apply regulatory requirements to IT practices and procedures. Qualifications: Education: Typically requires a Bachelor's degree in Computer Science, Information Technology, or a related field. Certifications: Preferred certifications include ITIL, PMP, or similar. Experience: Proven experience in IT service management, with strong project management skills. Skills: Excellent communication, problem-solving, and leadership skills. Knowledge of IT infrastructure and emerging technology trends
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Bangalore, India HGS Full timeJob Title - Assistant General Manager - IT service delivery Manager Responsibilities: Manage IT Services: Oversee the delivery of IT services to ensure they meet client expectations and contractual requirements. Develop Standards: Create and enforce service delivery standards and processes. Incident Management: Manage incidents to minimise...
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bangalore, India HGS Full timeJob Title - Assistant General Manager - IT service delivery ManagerResponsibilities:Manage IT Services: Oversee the delivery of IT services to ensure they meet client expectations and contractual requirements.Develop Standards: Create and enforce service delivery standards and processes.Incident Management: Manage incidents to minimise downtime by...
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bangalore, India HGS Full timeJob Title - Assistant General Manager - IT service delivery Manager Responsibilities: Manage IT Services: Oversee the delivery of IT services to ensure they meet client expectations and contractual requirements. Develop Standards: Create and enforce service delivery standards and processes. Incident Management: Manage incidents to minimise downtime by...
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bangalore, India Colt Technology Services Full timeJob ID: 35203Job Level: M1Job Location: India/ EuropeFunction: Digital & Information Office (DIO)Why we need this role:The Project and Portfolio Delivery (PPD) team work in partnership with the business to deliver projects and portfolios that drive Colt’s success. We are brave in what we do, trusted by the business, and creative in our thinking.The...
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Bangalore, India Curefit - House Of Cult Full timeWe are seeking an experienced Infrastructure & Info Sec Manager to oversee and optimize our IT infrastructure and security operations. The ideal candidate will have 7-10 years of experience managing IT infrastructure, networking, and cybersecurity, with a proven track record of implementing robust security protocols and ensuring compliance with industry...
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Service delivery manager
1 day ago
Bangalore, India Tata Consultancy Services Full timeDear Candidate Greetings from TCS !!! TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. Role: Service Delivery Manager Location: Bangalore Experience Range: 10 to 15 years Job Description: Desired...
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Information technology manager
5 days ago
Bangalore, India ThoughtFocus Full timeThought Focus Overview: Thought Focus, a product engineering, software solutions and ITES Company, provides business centric IT services and products to its clients globally. Thought Focus with its offices across US, Philippines and India has evolved long term partnerships with its clients to realize their business driven technology initiatives. Thought...
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Service Delivery Manager
1 week ago
Bangalore, India Tata Consultancy Services Full timeDear Candidate Greetings from TCS !!! TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. Role: Service Delivery Manager Location: Bangalore Experience Range: 10 to 15 years Job Description: Desired...
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Information Technology Manager
6 days ago
Bangalore, India ThoughtFocus Full timeThoughtFocus Overview: ThoughtFocus, a product engineering, software solutions and ITES Company, provides business centric IT services and products to its clients globally. ThoughtFocus with its offices across US, Philippines and India has evolved long term partnerships with its clients to realize their business driven technology initiatives. ...
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Information Technology Infrastructure Manager
24 hours ago
Bangalore, India Curefit - house of cult Full timeWe are seeking an experienced Infrastructure & InfoSec Manager to oversee and optimize our IT infrastructure and security operations. The ideal candidate will have 7-10 years of experience managing IT infrastructure, networking, and cybersecurity, with a proven track record of implementing robust security protocols and ensuring compliance with industry...
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Service Delivery Manager
24 hours ago
Bangalore, India Tata Consultancy Services Full timeDear Candidate Greetings from TCS !!! TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. Role: Service Delivery Manager Location: Bangalore Experience Range: 10 to 15 years Job Description: Desired...
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Faculty - information technology
1 day ago
Bangalore, India International School Of Management Excellence Full timeInternational School of Management Excellence (ISME), one of the top B-Schools in Bangalore, AICTE approved, and NBA accredited, is inviting applications for the position of Management faculty - Information Technology. ISME offers BCA (Bangalore University), MCA (Bangalore University), BBA (Bangalore University), BCom (Bangalore University), PGDM (AICTE,...
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Faculty - Information Technology
24 hours ago
Bangalore, India International School of Management Excellence Full timeInternational School of Management Excellence (ISME), one of the top B-Schools in Bangalore, AICTE approved, and NBA accredited, is inviting applications for the position of Management faculty - Information Technology. ISME offers BCA (Bangalore University), MCA (Bangalore University), BBA (Bangalore University), BCom (Bangalore University), PGDM...
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bangalore, India ThoughtFocus Full timeThoughtFocus Overview: ThoughtFocus, a product engineering, software solutions and ITES Company, provides business centric IT services and products to its clients globally. ThoughtFocus with its offices across US, Philippines and India has evolved long term partnerships with its clients to realize their business driven technology initiatives. ThoughtFocus...
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bangalore, India ThoughtFocus Full timeThoughtFocus Overview:ThoughtFocus, a product engineering, software solutions and ITES Company, provides business centric IT services and products to its clients globally. ThoughtFocus with its offices across US, Philippines and India has evolved long term partnerships with its clients to realize their business driven technology initiatives.ThoughtFocus has...
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Information Technology Manager
6 days ago
Bangalore Metropolitan Area, India ThoughtFocus Full timeThoughtFocus Overview:ThoughtFocus, a product engineering, software solutions and ITES Company, provides business centric IT services and products to its clients globally. ThoughtFocus with its offices across US, Philippines and India has evolved long term partnerships with its clients to realize their business driven technology initiatives.ThoughtFocus has...
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Bangalore Metropolitan Area, India Curefit - house of cult Full timeWe are seeking an experienced Infrastructure & InfoSec Manager to oversee and optimize our IT infrastructure and security operations. The ideal candidate will have 7-10 years of experience managing IT infrastructure, networking, and cybersecurity, with a proven track record of implementing robust security protocols and ensuring compliance with industry...
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Senior Manager
1 week ago
Bangalore, India Navi Full timeAbout Navi Navi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is...
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Senior manager
1 day ago
Bangalore, India Navi Full timeAbout Navi Navi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is...
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Senior Manager
1 day ago
Bangalore, India Navi Full timeAbout Navi Navi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is dedicated...
