Engineer - Kubernetes Admin T500-19815

About American Airlines:

To Care for People on Life's Journey. American Airlines is transforming the way it delivers technology to its customers and team members worldwide.

American's Tech Hub in Hyderabad, India, is our latest technology office location and home to team members who drive technical innovation and engineer unrivalled digital products to best serve American's customers and team members. S. tech hubs in Dallas-Fort Worth, Texas and Phoenix, Arizona, our new team in Hyderabad, India enables better support of our 24/7 operation and positions American to deliver industry-leading technology solutions that create a world-class customer experience.

As one diverse, high-performing team dedicated to technical excellence, you will focus relentlessly on delivering unrivaled digital products that drive a more reliable and profitable airline.

The Infrastructure Domain in Information Technology manages and maintains the client/server hardware and software that underpin an organization's computing environment. This domain covers various responsibilities, from IT logistics, virtualization, storage, containers, integration technologies, to data center management.

We are seeking a skilled and proactive Redis Engineer to join our Data Movement team. The ideal candidate will have deep experience in installing, configuring, maintaining, and providing production support for Redis instances (both standalone and clustered setups). You will also be responsible for automating operational tasks and ensuring high availability, performance, and scalability of our Redis deployments.

Maintenance and Support:

Install, configure, and maintain Redis (standalone, clustered, and sentinel configurations) in development, testing, and production environments.

Monitor, troubleshoot, and resolve Redis-related production issues to ensure system reliability and performance.

Design and implement high-availability and disaster recovery strategies for Redis deployments.

Develop automation scripts and tools (using Bash, Python, Ansible, Terraform, etc.) to streamline Redis infrastructure provisioning, deployment, and monitoring.

Work closely with development and operations teams to optimize data storage, caching, and real-time messaging performance.

Implement and maintain monitoring and alerting for Redis using tools such as Prometheus, Grafana, Datadog, or equivalent.

Participate in on-call rotations to support Redis infrastructure during off-hours.

Maintain documentation of configurations, standard operating procedures, and best practices.

Implement and manage security measures to protect IT infrastructure from cyber threats and ensure compliance with security policies.

Collaboration: Work closely with other IT professionals, including network engineers, system administrators, and security specialists, to ensure seamless integration and operation of IT systems.

Minimum Qualifications- Education & Prior Job Experience:

Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training

Must be willing to work varying shifts (Day, Night, Split, or weekends)

Preferred Qualifications- Education & Prior Job Experience:

Master's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training

Airline Industry experience is a plus

Experience with Redis Enterprise is a plus.

Exposure to other NoSQL databases or in-memory data stores (e.g., Experience working in agile environments and DevOps culture.

All candidates will need 3+ years' experience with:

~3+ years of hands-on experience with Kubernetes in production environments.

~ Experience with containerized environments (Docker, Kubernetes) and deploying Redis in such environments.

~ Troubleshooting experience

~ Database experience

~ Strong Linux system administration skills.

~ Experience with cloud platforms such as AWS, GCP, or Azure.

~ Excellent customer service skills with the ability to interface at all levels of the organization

~ Language, Communication Skills, & Physical Abilities:

Physical ability necessary to perform the position's essential functions safely and successfully, with or without any legally required reasonable accommodations that do not pose an undue hardship.

---