Customer Relationship Management Business Analyst
1 week ago
Hiring For USA based Multinational Company We are seeking a highly skilled and detail-oriented CRM Business Analyst to join our team. In this role, you will serve as a bridge between business stakeholders and the technical team to ensure that our CRM solutions meet business needs and drive customer success. You will work closely with marketing, sales, customer service, and IT teams to define CRM requirements, optimize processes, and deliver impactful solutions to enhance customer relationships and business performance. Collaborate with business stakeholders to understand CRM needs, goals, and processes across sales, marketing, and customer service teams. Document and prioritize business requirements, ensuring alignment with CRM objectives. Define system features, workflows, and business processes, ensuring they are mapped to CRM capabilities. Work with technical teams to configure and customize CRM platforms (e.g., Salesforce, Microsoft Dynamics, HubSpot) based on business requirements. Provide recommendations on CRM best practices and tools that optimize customer relationship management and drive business growth. Monitor CRM performance and identify areas for improvement in functionality, usability, and integration. Analyze and streamline existing customer-related processes, identifying bottlenecks, inefficiencies, and opportunities for automation. Work closely with functional teams (sales, marketing, customer service) to ensure the CRM solution supports and enhances day-to-day operations. Develop workflows, process maps, and user stories for CRM implementation or updates. Analyze CRM data to provide actionable insights into customer behavior, sales trends, marketing effectiveness, and customer satisfaction. Design and develop dashboards, reports, and performance metrics for stakeholders. Support data quality initiatives and ensure CRM data integrity, accuracy, and consistency. Provide training and ongoing support for CRM users across different departments. Create user manuals, training materials, and best practice guides for CRM users. Troubleshoot CRM-related issues and provide timely solutions to end-users. Manage CRM-related projects, from requirements gathering to implementation and go-live, ensuring timelines, budgets, and resources are effectively managed. Collaborate with project managers, developers, and other team members to ensure successful project execution. Perform user acceptance testing (UAT) to ensure new features meet business needs and function as expected.
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bangalore, India Green HR Solutions Full timeHiring For USA based Multinational CompanyWe are seeking a highly skilled and detail-oriented CRM Business Analyst to join our team. In this role, you will serve as a bridge between business stakeholders and the technical team to ensure that our CRM solutions meet business needs and drive customer success. You will work closely with marketing, sales,...
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Business Analyst
4 days ago
bangalore, India ePS (eProductivity Software) Full timeJob Family: Product Management and R&DSource Job: Business Analyst eProductivity Software (ePS) is a leading global provider of industry-specific business and production software technology for the packaging and print industries. eProductivity’s integrated and automated software offerings and point solutions are designed to enable revenue growth and drive...
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Business Analyst
5 days ago
bangalore, India ePS (eProductivity Software) Full timeJob Family: Product Management and R&D Source Job: Business Analyst eProductivity Software (ePS) is a leading global provider of industry-specific business and production software technology for the packaging and print industries. eProductivity’s integrated and automated software offerings and point solutions are designed to enable revenue growth and drive...
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Business Analyst
2 weeks ago
bangalore, India Mastek Full timeBusiness Analyst – Commercial Operations (Pharma) Overview We are seeking a Technical Business Analyst / Engagement Manager with strong experience supporting pharmaceutical companies across the commercialization lifecycle — from startup to post-market. This role will bridge business and technical teams, ensuring the effective design, integration, and...
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Business Analyst
1 week ago
Bangalore, India People Prime Worldwide Full timeAbout the Company Our client is a trusted global innovator of IT and business services, present in 50+ countries. They specialize in digital & IT modernization, consulting, managed services, and industry-specific solutions. With a commitment to long-term success, they empower clients and society to move confidently into the digital future. Job Title: Senior...
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Bangalore, India Jobted IN C2 Full timeOverview: Job Overview The Business Development Manager – Custom Sales, India is responsible for driving revenue growth, client engagement, and pipeline expansion for IDC’s custom research and consulting business in India. This high-impact leadership role blends consultative selling, strategic account management, and internal collaboration to accelerate...
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Business Analyst
1 week ago
bangalore, India Computacenter Full timeDear Applicant, We at Computacenter have few opportunities for Business Analyst for Bangalore location. If this opportunity interests you, please share your updated resume to manasa.r@computacenter.com with below details.Total Experience:Relevant Experience:Current CTC:Expected CTC:Notice Period:Role: Business Analyst Experience: 7+ yearsLocation:...
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Customer Relationship Management Executive
2 weeks ago
bangalore, India NeobuildVentures #Mana Projects pvt ltd Full timeCompany DescriptionNeoBuild is a strategic collaboration between two industry pioneers—Mana Projects and Skanda Developers, united by a shared vision to create sustainable, future-ready communities. With decades of combined experience and a deep understanding of modern living, we focus on creating self-sustained townships that elevate modern living while...
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Business Analyst
1 week ago
bangalore, India Computacenter Full timeDear Applicant, We at Computacenter have few opportunities for Business Analyst for Bangalore location. If this opportunity interests you, please share your updated resume to with below details. Total Experience: Relevant Experience: Current CTC: Expected CTC: Notice Period: Role: Business Analyst Experience: 7+ years Location: Bangalore About the Role We...
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Customer relationship management executive
4 weeks ago
Bangalore, India NeobuildVentures #Mana Projects Pvt Ltd Full timeCompany Description Neo Build is a strategic collaboration between two industry pioneers—Mana Projects and Skanda Developers, united by a shared vision to create sustainable, future-ready communities. With decades of combined experience and a deep understanding of modern living, we focus on creating self-sustained townships that elevate modern living while...
