Sales Lead/Supervisor

14 hours ago

Mysore, India Policybazaar.com Full time

About Us: Paisa Bazaar, part of Policy Bazaar Group, is India’s largest digital consumer credit marketplace. We help customers choose from a wide range of personal loans, business loans, and credit products, offering transparent, quick, and seamless financial solutions. We are looking for an energetic and target-driven Tele Sales Team Lead to manage a group of tele sales executives handling Personal Loan / Business Loan products. The candidate should have prior experience in a call centre / tele sales environment, strong knowledge of tele calling metrics, and the ability to drive performance through motivation and process adherence. Lead, manage, and motivate a team of tele sales associates to achieve sales and productivity targets. Monitor and track team performance on key sales metrics (connect rate, login hours, talk time, conversions, AHT, etc.. Work with dialler systems, CRM tools, and sales dashboards to optimise call flow and lead utilization. Ensure adherence to sales processes, compliance guidelines, and customer experience standards. Conduct regular team huddles, performance reviews, and provide coaching/training as required. Drive daily/weekly sales targets and ensure achievement of business objectives for the Mysuru Location. Provide reports and insights to the Tele Sales Manager for business reviews. Experience: Minimum 2–3 years of experience in tele sales/call centre in a team handling role . Strong knowledge of tele-sales metrics, dialler operations, and CRM platforms . Proven track record of achieving and driving sales targets in loan/financial product sales preferred. Mandatory: Proficiency in Kannada (regional language) . Strong people management, coaching, and motivational skills. Willingness to work in a 6-day work environment (including Saturday & Sunday) . Opportunity to work with India’s leading financial marketplace. Fast-track career growth with leadership exposure. Attractive salary with performance-based incentives.

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