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Children First Mental Health Institute Pvt. Ltd. | EA to Dr Kavita, Co-founder and Director
1 month ago
About the Role
As the Executive Assistant to Dr. Kavita Arora, the co-founder and director of Children First, you will help her manage her meeting and client session schedule. This role requires a high degree of trust, responsibility, planning and organisation, agility and patience. You will need to juggle multiple priorities, work at a fast pace, and be flexible when faced with ambiguity while ensuring high attention to detail.
This is a full-time in-office role based in Delhi / Gurgaon from Monday to Saturday based on Dr Kavita’s schedule
Shift time: 10 am - 6 pm
Responsibilities
Client-related assistance work:
Manage Dr Kavita’s clinical calendar to ensure all Dr Kavita’s clients get timely sessions
Coordinate with Dr Kavita to optimise her calendar and work with her on her priorities
Follow up with clients for upcoming appointments and support with any necessary preparations
Manage cancellations and reschedules of client sessions
Ensure the handover of Dr Kavita’s clients to other clinicians
Support Dr Kavita with history/updates of client referrals made to her
Non-client-facing work:
Manage Dr Kavita’s calendar for non-clinical and external meetings
Managing client files and ensuring confidentiality of data.
Typing, formatting and sending letters and communications.
Managing and filing expenses, travel bookings, and related planning for work-related travel.
Qualifications
Bachelor’s degree in any field. Desirable qualification in health
3-5 years of experience in an executive assistant role
Skills and Qualities
Excellent communication and interpersonal skills with fluency in both English and Hindi
High ownership and organisational skills
Patience and empathy when dealing with client queries on calls or in person
Ability to use MS Office
Empathy and patience when working with children and families.
Awareness and willingness to work in the Mental Health space.
Ability to work collaboratively in a multidisciplinary team environment.
Ability to work with a quick response time and adaptability.
