Customer support

1 week ago

Navi Mumbai, India Preferable - Crafting Careers Full time

Responsibilities

  • Responsible for handling GPS Devices Installation and troubleshooting of GPS Devices in Vehicle
  • Responsible to support the Engineer on Field
  • Daily Co-ordination and Support with Team
  • Co-ordinate and update customer service call status
  • Generating daily, Weekly and monthly report
  • Maintaining inventory
  • Tracking engineer expenses
  • The candidate is required to attend to the customer calls and provide them the required information
  • The candidate should be able to understand the client’s complaints and work upon resolving them
  • The candidate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer
  • MIS on Daily/ Weekly/ monthly basis to be submitted to the management

Qualifications

  • Ex=3-4 Years
  • Location- Navi Mumbai Vashi

Required Skills

  • Any service industries candidates will be applicable but Field Engineer coordination should be must

Preferred Skills

  • Field Engineer coordination

Pay range and compensation package

  • Salary- 25-30K

Equal Opportunity Statement

We are committed to diversity and inclusivity.

Interested can call to Aditya Kumar on- / (Whatsapp Resume for immediate response)

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