Customer support

3 weeks ago

Navi Mumbai, India Preferable - Crafting Careers Full time
Responsibilities
Responsible for handling GPS Devices Installation and troubleshooting of GPS Devices in Vehicle
Responsible to support the Engineer on Field
Daily Co-ordination and Support with Team
Co-ordinate and update customer service call status
Generating daily, Weekly and monthly report
Maintaining inventory
Tracking engineer expenses
The candidate is required to attend to the customer calls and provide them the required information
The candidate should be able to understand the client’s complaints and work upon resolving them
The candidate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer
MIS on Daily/ Weekly/ monthly basis to be submitted to the management
Qualifications
Ex=3-4 Years
Location- Navi Mumbai Vashi
Required Skills
Any service industries candidates will be applicable but Field Engineer coordination should be must
Preferred Skills
Field Engineer coordination
Pay range and compensation package
Salary- 25-30K
Equal Opportunity Statement
We are committed to diversity and inclusivity.
Interested can call to Aditya Kumar on- / (Whatsapp Resume for immediate response)
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