Customer support

4 weeks ago


Navi Mumbai, India Preferable - Crafting Careers Full time

Responsibilities- Responsible for handling GPS Devices Installation and troubleshooting of GPS Devices in Vehicle- Responsible to support the Engineer on Field- Daily Co-ordination and Support with Team- Co-ordinate and update customer service call status- Generating daily, Weekly and monthly report- Maintaining inventory- Tracking engineer expenses- The candidate is required to attend to the customer calls and provide them the required information- The candidate should be able to understand the client’s complaints and work upon resolving them- The candidate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer- MIS on Daily/ Weekly/ monthly basis to be submitted to the managementQualifications- Ex=3-4 Years- Location- Navi Mumbai VashiRequired Skills- Any service industries candidates will be applicable but Field Engineer coordination should be mustPreferred Skills- Field Engineer coordinationPay range and compensation package- Salary- 25-30KEqual Opportunity StatementWe are committed to diversity and inclusivity.Interested can call to Aditya Kumar on- / (Whatsapp Resume for immediate response)```


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