Subject matter expert
1 month ago
Work Experience: 4 - 7 Years
Employment Type: Permanent
Location: Mumbai, Kolkata, Chennai, Noida
Willing to work in 1 -10 PM shift.
About Us:
We are Learning Mate — Powering the World of Education
Straive, Learning Mate, and Double Line, all three entities are together creating one of the largest data & content solutions teams dedicated to solving challenges in education.
For more than twenty-two years, Learning Mate has been working with educational institutions across the globe to help them build, deploy, and streamline their digital infrastructure. Through our powerful mix of products and services, we are proud to help lead the world into a future where education is accessible, affordable, and effective.
stewardship and scalability. Our expertise encompasses enterprise-level solutions with architectures centered around data unification for enhanced data usage and analytics. We have completed complex data architecture projects with state and local education departments, higher education institutions, healthcare institutions, and nonprofit entities.
We, as a group, build on a solid foundation of learning design with technology, digital media, engineering, and large-scale data modernization solutions to connect learners, educators, administrators, policymakers, career counselors, and content creators with the information, tools, and solutions they need to be successful. With seven consulting offices in the United States, the United Kingdom, Canada, South Africa, and India, Learning Mate serves a global clientele of education publishers, traditional and non-traditional Ed Tech companies, K-20 schools, universities, and career colleges, workforce development centers, government agencies, non-profits, corporate learning departments, and education consortia.
Know more about Learning Mate ( Straive ( and Double Line (wearedoubleline.com/)
This mail is governed by the Learning Mate Privacy Policy and Disclaimer at Associate Curriculum Support Specialist will be responsible for reviewing and resolving curriculum-specific client issues.
Essential Job Functions
Triage curriculum-specific client issues.
Provide 2nd tier support of our content for customers.
Resolve curriculum-specific bugs and report defects.
Act as a Math Subject Matter Expert (SME).
Interact with internal teams to resolve issues.
Respond to customers following team communication protocols.
Fulfill other Curriculum Support and Maintenance-related responsibilities as required.
Qualifications
Bachelor’s Degree in Mathematics, BE / Betch in Computer Science.
Teaching experience or curriculum development experience preferred.
Impeccable writing and proofreading skills with keen attention to detail.
Superior written/oral communication skills; an ability to present his/her views clearly and compellingly.
Proficiency in Microsoft Office and other productivity tools (i.e. Excel, Power Point, etc.).
Strong research and analytical skills.
Ability to complete simple and complex projects, prioritize multiple deliverables, and meet deadlines.
Excellent interpersonal, organizational, and time-management skills.
Self-motivated, adaptable, and flexible while managing shifting internal expectations.
Interested candidates, please share your updated resume on
Thanks & Regards,
Neelam Fernandes
HR Team - Mumbai
Disclaimer:
Learning Mate is an equal-opportunity employer. We commit to celebrate diversity, equity, and inclusion in the workplace.
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