Kotak Mahindra Bank | RCU Process Manager | hyderabad

4 weeks ago


hyderabad, India Kotak Mahindra Bank Full time

Role: RCU Process Manager

Location: Hyderabad


Job Description

  • Process Support Visits to Branches for Process Adherence
  • Surprise Vigilance Visits to Branches and doing a random check of critical items of branch banking processes
  • Pre and Post Account opening sampling of data for RCU
  • Manage Team & Agencies to drive field level Initiatives, activities & Investigations
  • Follow ups on the Unusual Events to ensure timely closure
  • Support for counterfeit note reporting to authorities
  • Ensure Fraud benchmarks are achieved with a view to minimize fraud numbers and plug in controls for product/ process lapses identified through proactive & hind-sighting measures.
  • Understanding emerging fraud patterns from a strategic perspective and thereby guide the teams to develop effective controls, systems & processes.
  • Liaison with legal & other govt. enforcement agencies


The measurable will be –

  • Branch Audit Ratings
  • Effectiveness of control in the branches in terms of tracking control items
  • Critical findings in the vigilance visits
  • Number of Unusual Events/Operational events coming out of the branches and their closures
  • Number of STRs coming out of the branches.


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