RCU Process Manager

3 weeks ago


Hyderabad, India Kotak Mahindra Bank Full time
Role: RCU Process Manager Location: Hyderabad
Job Description
Process Support Visits to Branches for Process Adherence
Surprise Vigilance Visits to Branches and doing a random check of critical items of branch banking processes
Pre and Post Account opening sampling of data for RCU
Manage Team & Agencies to drive field level Initiatives, activities & Investigations
Follow ups on the Unusual Events to ensure timely closure
Support for counterfeit note reporting to authorities
Ensure Fraud benchmarks are achieved with a view to minimize fraud numbers and plug in controls for product/ process lapses identified through proactive & hind-sighting measures.
Understanding emerging fraud patterns from a strategic perspective and thereby guide the teams to develop effective controls, systems & processes.
Liaison with legal & other govt. enforcement agencies
The measurable will be –
Branch Audit Ratings
Effectiveness of control in the branches in terms of tracking control items
Critical findings in the vigilance visits
Number of Unusual Events/Operational events coming out of the branches and their closures
Number of STRs coming out of the branches.
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