Production Support Engineer
2 days ago
#Hiring #ProductionSupport #ITJobs #Careers⚡ We’re Hiring: Production Support Engineer ⚡Role: Production Support EngineerExperience: 1-3 yearsLocation: Hyderabad, On-siteMode: Full-timeWork Mode: Rotational ShiftsReports To: (Manager / Lead – Production Support)Role SummaryThe Production Support Engineer (PSE) will be responsible for monitoring, troubleshooting, and supporting production systems to ensure high availability, stability, and performance. The role requires hands-on experience in SQL, cloud technologies (AWS/Azure), and issue-tracking tools like Jira, along with strong problem-solving and communication skills.Key ResponsibilitiesProvide L1/L2 production support for applications and systems running in rotational shifts.Monitor system alerts, logs, and dashboards to proactively identify issues.Troubleshoot and resolve incidents within defined SLAs, escalating to higher levels when required.Perform root cause analysis and document resolutions for recurring problems.Collaborate with development, QA, and infrastructure teams to ensure smooth application functioning.Maintain knowledge base, run-books, and support documentation.Participate in post-incident reviews and continuous service improvement initiatives.Required Qualifications & SkillsBachelor’s degree in Computer Science, Information Technology, or related field.1–3 years of experience in production/application support.Strong knowledge of SQL for querying, data validation, and troubleshooting.Hands-on exposure to cloud environments (AWS/Azure).Familiarity with ticketing/issue-tracking tools like Jira.Good understanding of monitoring tools and ITIL processes.Soft Skills: Strong analytical skills, problem-solving mindset, attention to detail, effective communication, and ability to work in a team environment.Preferred QualificationsExposure to scripting languages (Python, Shell, PowerShell, etc.) for automation.Knowledge of CI/CD pipelines and DevOps practices.Experience in handling production issues in large-scale applications.Key RelationshipsInternal: Development Teams, QA, IT Operations, Cloud Infrastructure Teams.External: Vendors, Cloud Service Providers, Business Stakeholders.Role DimensionsShift Coverage: Rotational (24x7 support model).Impact: Ensuring system uptime and incident resolution to minimize business disruptions.Scope: Support multiple business-critical applications across cloud and on-premise environments.Success Measures (KPIs)Incident resolution within SLA timelines.Reduction in recurring incidents (problem management effectiveness).System uptime and availability percentage.Quality and completeness of documentation/runbooks.Positive stakeholder feedback on responsiveness and communication.Competency Framework AlignmentTechnical Competencies: SQL, AWS/Azure, Monitoring Tools, Jira, Troubleshooting, Scripting (preferred).Behavioral Competencies: Problem Solving, Ownership, Team Collaboration, Communication, Adaptability.Professional Competencies: Service Orientation, Continuous Learning, Quality Focus.If this sounds like you — or someone you know — DM me or please share CV to
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Production Support Engineer
4 weeks ago
Hyderabad, Telangana, India ValueMomentum Full timeJob Title: Software Engineer Primary Skill: CA-7 support, Control-M, Batch monitoring and scheduling, and JCL Location: Hyderabad Experience: 2.4 Years Mode of Work: Work from Office About the job: We are looking for a Production Control Analyst who is proficient with the use of the CA-7 or equivalent scheduling application and JCL. Production Process...
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Production Support Engineer
4 hours ago
Hyderabad, Telangana, India LTIMindtree Full time ₹ 5,00,000 - ₹ 15,00,000 per yearJob Title - Production Support EngineerLocation - HyderabadExperience - 3-8 YearsNP - Immediate Joiners OnlyJob RoleIt's your chance to:Work within our Customer Support and Product Engineering Groups to provide world-class engineering support at a product component level.Perform complex product debugging and remediation when needed, working alongside the...
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Production Support Engineer
24 hours ago
Hyderabad, India Enterprise Minds, Inc Full timeJob Description – Tier 1 Production Support Engineer Role Overview We are seeking motivated Tier 1 Production Support Engineers with 1–3 years of experience to join our operations team. This role is critical to maintaining 24×7 stability of business-critical jobs, applications, and data pipelines. The engineer will act as the first line of defense,...
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Production Support Engineer
21 hours ago
Hyderabad, India Enterprise Minds, Inc Full timeJob Description – Tier 1 Production Support EngineerRole OverviewWe are seeking motivated Tier 1 Production Support Engineers with 1–3 years of experience to join our operations team. This role is critical to maintaining 24×7 stability of business-critical jobs, applications, and data pipelines. The engineer will act as the first line of defense,...
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Production support engineer
21 hours ago
Hyderabad, India Enterprise Minds, Inc Full timeWe’re Hiring: Tier 1 Production Support Engineer Location: Hyderabad Experience: 1–3 Years Shift: Rotational (24×7 coverage, including night shifts) We’re looking for proactive Tier 1 Production Support Engineers to join our operations team. In this role, you’ll be the first line of defense ensuring the stability and smooth functioning of...
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Production Support Engineer
24 hours ago
Hyderabad, India Enterprise Minds, Inc Full time#Hiring #ProductionSupport #ITJobs #Careers ⚡ We’re Hiring: Production Support Engineer ⚡ 📌 Role: Production Support Engineer 🕒 Experience: 1-3 years 🌍 Location: Hyderabad, On-site 🏢 Mode: Full-time Work Mode: Rotational Shifts Reports To: [Manager / Lead – Production Support] Role Summary The Production Support Engineer (PSE)...
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Production Support Engineer
2 weeks ago
Hyderabad, Telangana, India Atyeti Full time ₹ 1,04,000 - ₹ 1,30,878 per yearJob Title: Production Support / Application Support Engineer Location: Hyderabad Shift: Rotational Shift (Cab provided)About the Role:We are hiring a Production Support / Application Support Engineer to work with Fintech solutions. The role involves providing strong production support and application support in a fast-paced environment, primarily focused on...
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Production Support Engineer
5 days ago
Hyderabad, India Atyeti Full timeJob Title: Production Support / Application Support Engineer Location: Hyderabad Shift: Rotational Shift (Cab provided) About the Role: We are hiring a Production Support / Application Support Engineer to work with Fintech solutions. The role involves providing strong production support and application support in a fast-paced environment, primarily focused...
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Production Support Engineer
22 hours ago
Hyderabad, India Enterprise Minds, Inc Full timeWe’re Hiring: Tier 1 Production Support EngineerLocation: HyderabadExperience: 1–3 YearsShift: Rotational (24×7 coverage, including night shifts)We’re looking for proactive Tier 1 Production Support Engineers to join our operations team. In this role, you’ll be the first line of defense ensuring the stability and smooth functioning of...
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Production Support Engineer
22 hours ago
Hyderabad, India Enterprise Minds, Inc Full time#Hiring #ProductionSupport #ITJobs #Careers⚡ We’re Hiring: Production Support Engineer ⚡Role: Production Support EngineerExperience: 1-3 yearsLocation: Hyderabad, On-siteMode: Full-timeWork Mode: Rotational ShiftsReports To: (Manager / Lead – Production Support)Role SummaryThe Production Support Engineer (PSE) will be responsible for monitoring,...
