Learning Support Specialist

5 days ago

India Emeritus Full time
Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. Emeritus’ short courses, degree programs, professional certificates, and senior executive programs help individuals learn new skills and transform their lives, companies and organizations. Founded in 2015, Emeritus, part of Eruditus Group, has more than 2,000 employees globally and offices in Mumbai, New Delhi, Shanghai, Singapore, Palo Alto, Mexico City, New York, Boston, London, and Dubai. 2 billion, and is backed by Accel, SoftBank Vision Fund 2, the Chan Zuckerberg Initiative, Leeds Illuminate, Prosus Ventures, Sequoia Capital India, and Bertelsmann.

The Learning Support Specialist serves as both a subject matter expert and mentor, playing a pivotal role in the learning experience. You will guide learners through their educational journey in programs focused on one or more areas including machine learning, artificial intelligence, data engineering, data science, and data analytics , supporting learners from beginners to career-advancing professionals.

Provide constructive feedback on assignments and projects
Mentor learners at varying experience levels, ensuring each feels supported and motivated
Help resolve delivery challenges and escalations

This is a full-time, remote position in a dynamic edtech environment where learner success is a top priority.

Professional experience: 2+ years’ in data engineering, data science, or data analytics OR
Academic background : PhD (or pursuing PhD) in computer science with a focus on data-related specialties OR
Teaching experience : Teaching, tutoring, or teaching assistant experience in data, mathematics, or ML/AI OR
Support experience : Learning support in data-related technical bootcamps or higher education
Strong academic or professional grounding in machine learning and artificial intelligence .
Proficiency in Python and libraries such as NumPy, Pandas (JavaScript experience is a plus).
Experience with at least one data visualization tool (e.g., Tableau, Power BI).
Comfort with cloud platforms (Azure preferred) is optional but advantageous.
Experience with learning management systems (e.g., Experience with support/service software or ticketing systems .
Emeritus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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