Servicenow support specialist
2 days ago
Service Now Support Specialist Fed Tec is seeking a Service Now Support Specialist to provide technical support, perform system maintenance, and assist end-users with Service Now-related issues. The ideal candidate will have a solid understanding of the Service Now platform, IT service management (ITSM) principles, and general IT operations. This role involves troubleshooting incidents, resolving service requests, and ensuring the smooth operation of the Service Now environment. Title: Service Now Support Specialist Location: India (100% Remote) Shift: Night Shift (6:30 PM IST – 4:00 AM IST) to align with U. S. time zones Key Responsibilities: Troubleshoot and resolve issues related to the Service Now platform. Perform routine maintenance tasks and system upgrades, ensuring the platform remains stable and operational. Provide support to end-users, addressing their questions and concerns regarding the Service Now platform. Collaborate with other IT teams to ensure seamless integration and operation of the Service Now platform. Ensure all support activities comply with IT security policies and federal regulations. Qualifications: Service Now Certified System Administrator (CSA) required 5 years of experience in Information Technology operations. Experience with Service Now, help desk processes, applications, networking, Office 365, and Azure. Familiarity with IT security policies. Bachelor’s degree in Information Technology or Computer Science is preferred. Strong problem-solving and customer service skills. When You Join Fed Tec, You Are Joining a Family We take pride in our work and the true and transparent relationships we build with our employees and partners. Just as you would do for your own family, we prioritize your safety, health, and happiness. That is why we've created the Fed Tec Total Well-Being program, offering benefits like: Health & Wellness: Medical, dental, and vision plans with valuable features like Telehealth virtual care and resources to support your physical and mental well-being. Time to Recharge: Generous paid time off to relax and rejuvenate. Financial Security: 401(k), company-paid short- and long-term disability, life insurance, and additional voluntary coverage. Life & Family Support: Employee Assistance Program (EAP), Pet Insurance, and Prepaid Legal services. Recognition & Growth: The Fed Tec Applause program rewards outstanding contributions, while our Learning & Development programs support your career growth. Fitness & Wellness: The Fed Tec Fit Program includes an on-staff Fitness Coach, personal and group training sessions, company fitness challenges, and ongoing wellness support. Visit to learn more about who we are and where you can make an impact Commitment to Non-Discrimination. As an Equal Opportunity Employer, we consider all qualified applicants without regard to disability, protected veteran status, or any other status protected by law. We are committed to a fair and inclusive workplace where advancement is based on merit, skills, and contributions. If you feel that your qualifications, talents, and values align with our culture, we welcome you to apply by submitting your resume today No Agencies Please
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ServiceNow Support Specialist
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India FedTec Full timeServiceNow Support Specialist FedTec is seeking a ServiceNow Support Specialist to provide technical support, perform system maintenance, and assist end-users with ServiceNow-related issues. The ideal candidate will have a solid understanding of the ServiceNow platform, IT service management (ITSM) principles, and general IT operations. This role involves...
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ServiceNow Support Specialist
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India FedTec Full timeServiceNow Support SpecialistFedTec is seeking a ServiceNow Support Specialist to provide technical support, perform system maintenance, and assist end-users with ServiceNow-related issues. The ideal candidate will have a solid understanding of the ServiceNow platform, IT service management (ITSM) principles, and general IT operations. This role involves...
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ServiceNow Support Specialist
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India FedTec Full timeServiceNow Support Specialist FedTec is seeking a ServiceNow Support Specialist to provide technical support, perform system maintenance, and assist end-users with ServiceNow-related issues. The ideal candidate will have a solid understanding of the ServiceNow platform, IT service management (ITSM) principles, and general IT operations. This role involves...
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ServiceNow Support Specialist
6 days ago
India FedTec Full timeServiceNow Support Specialist FedTec is seeking a ServiceNow Support Specialist to provide technical support, perform system maintenance, and assist end-users with ServiceNow-related issues. The ideal candidate will have a solid understanding of the ServiceNow platform, IT service management (ITSM) principles, and general IT operations. This role involves...
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ServiceNow Support Specialist
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India FedTec Full timeServiceNow Support SpecialistFedTec is seeking a ServiceNow Support Specialist to provide technical support, perform system maintenance, and assist end-users with ServiceNow-related issues. The ideal candidate will have a solid understanding of the ServiceNow platform, IT service management (ITSM) principles, and general IT operations. This role involves...
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▷ (15h Left) ServiceNow Support Specialist
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India FedTec Full timeServiceNow Support Specialist FedTec is seeking a ServiceNow Support Specialist to provide technical support, perform system maintenance, and assist end-users with ServiceNow-related issues. The ideal candidate will have a solid understanding of the ServiceNow platform, IT service management (ITSM) principles, and general IT operations. This role involves...
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